Natalie Farley

Surgical float- between surgical floor, dental, optometry/ophthalmology, audiology, podiatry, urology, wound clinic, general surgery, orthopedics and vascular.

ADVANCED MEDICAL SUPPORT ASSISTANT - DEPARTMENT OF VETERANS AFFAIRS

(2025-06 - 2026-06)

Surgical float- between surgical floor, dental, optometry/ophthalmology, audiology, podiatry, urology, wound clinic, general surgery, orthopedics and vascular.

• Began each day opening two clinics alone, ran reports for both clinics
• ICB for insurance, Veterans request for appointment
• Message manager, scheduling appointments, referrals, teams chat
• Answer/return phone calls, checking patients in/out for appointments
• Assist patients if lost worked with multiple EMR/EHR platforms
• Kept current with company TMS- learning
• Assist with training new employees
• First to offer with roll out of new EMR/EHR platform
• Worked occasionally on Saturdays for Podiatry

UNIT CLERK/CMA - NAPH CARE AT POLK COUNTY JAIL

(2024-11 - 2025-01)

• Front receptionist, answering clinic phone
• Notified of incoming transfers from other county jails and then relaying information to intake officers
• Distributing physician, wound care and MAT med schedules to area controls
• Obtaining vital signs, administer and read TB injections
• Explain charge visits and diffuse upset inmates
• Keep male and females separated at all times
• Make sure inmates do not have a keep separate or gang affiliate listed while being in the waiting room with others
• All providers to see patients before 11am

CMA - IOWA DIABETES

(2024-06 - 2024-10)

Assisting with two similar studies at the same time.

• Manipulating blood sugar under the supervision of medical investigators
• Document in Sponsor's charting system along with clinic charting system
• Running control on sponsor machine prior to use/problem solve if controls are not within range
• Prep patient packets for the following day
• Detailed accurate document in all reporting
• Know the difference in each study and understanding and implementing protocols
• Screen potential study participants according to the protocol's inclusion/exclusion criteria
• Obtain proper written consent
• Report all adverse events
• Schedule study participant visits

CMA - BROADLAWNS MEDICAL CLINIC/ORTHOPEDICS

(2023-05 - 2024-06)

• Room patients, draw up injections, assist with procedures
• Apply appropriate dressing changes
• Suture/steri strip removals
• Assist with cast/splint application/removal
• Schedule follow up appointments/referrals
• Obtain prior authorizations
• Fill out FMLA paperwork
• Order supplies and restock rooms
• Up to date on Mandatory Reporter, CPR, CMA license and a member of AAMA

CMA - UNITY POINT BARIATRICS/WEIGHT LOSS

(2022-06 - 2022-12)

• Room patients, take vital signs
• Run H-pylori test
• Obtain prior authorizations
• Prep charts for the next day
• Fill out FMLA paperwork
• Clean and restock rooms

CMA/SCHEDULE COORDINATOR - THE IOWA CLINIC NEUROLOGICAL & SPINAL SURGERY

(2016-02 - 2022-06)

• Schedule, refer and coordinate patient appointments
• Answer incoming calls
• Prep charts for the following day
• Obtain prior authorizations on imaging, procedures or appointments
• Send reminder letters to patients when due for a follow up appointment
• Clean instruments
• Help room patients
• Restock rooms
• Take vital signs

CMA/PHLEBOTOMIST - UNITYPOINT INTERNAL MEDICINE AT LAKEVIEW

(2007-03 - 2016-02)

• Phlebotomy (full-time), pro-times, immunizations
• Schedule and perform bone densities
• Prior authorizations
• Room patients, vitals, phone prescriptions, referrals
• Order supplies, practice excellence committee
• Super user for EPIC rollout

DIPLOMA - Medical Assistant Program - DMACC (2002 - 2004)

DIPLOMA - WAUKEE HIGH SCHOOL (1998 - 2002)

CERTIFICATE - Nurse's Aide, Clinical - Adel Acers (1998 - 2002)