Natasha Walker

Resourceful professional with extensive experience in operations management and office administration, seeking to enhance the efficiency and success in front office management. Proven track record in optimizing processes, improving stakeholder relationships, and supporting educational excellence.

Paraprofessional (Classroom Support) at Marion School District (2025-08 – Present)

• Support teachers in daily classroom operations, assisting with instruction, behavior management, and student engagement
• Maintain accurate records and documentation related to student progress and classroom activities
• Communicate effectively with teachers, staff, and parents to support student development
• Assist with onboarding and orientation of new students, ensuring a smooth transition into the classroom environment
• Provide individualized support to students, demonstrating patience, organization, and problem-solving skills

Representative-Physicians Referral at Baptist Medical Group (2024-10 – 2025-08)

• Coordinated patient referrals by communicating with physicians, specialists, and healthcare staff to ensure timely and accurate processing
• Scheduled patient appointments while maintaining a high level of professionalism and confidentiality
• Managed high-volume inbound calls, addressing patient inquiries and resolving concerns efficiently
• Entered and maintained patient data, notes, and records in electronic systems with strong attention to detail
• Collaborated with medical providers to ensure proper documentation and continuity of care
• Maintained compliance with healthcare privacy standards (HIPAA) when handling sensitive patient information

Operations Manager at Memphis Scholars-South Campus (2023-08 – 2024-06)

• Enhanced school environment, increasing positive feedback from families by 30%
• Streamlined daily operations, reducing administrative processing time by 25%
• Improved vendor relations, leading to a 20% increase in timely service delivery
• Managed facility issues with a 95% resolution rate within 24 hours
• Coordinated 10+ engagement events annually, boosting family participation by 40%
• Oversaw student registration and records with 99% accuracy in data management

Operations Associate at KIPP Delta Public Schools (2013-08 – 2023-08)

• Improved front office operations, leading to a 20% increase in efficiency and visitor satisfaction
• Managed student records with 100% accuracy, ensuring timely updates and compliance
• Facilitated recruitment and retention activities, achieving a 15% increase in student enrollment
• Coordinated 15+ community events, enhancing family and community engagement by 35%

Cage Cashier/Supervisor at Isle of Capri Casino (2003-01 – 2013-08)

• Supervised cash operations, achieving a 99.9% accuracy rate in transactions and reconciliations
• Improved customer service response times, leading to a 25% increase in customer satisfaction
• Managed financial transactions and deposits, ensuring compliance with all policies and procedures

Bachelor of Business Administration – University of Arkansas Fort Smith (2021-05)

Associate in Business Administration – Phillips Community College of the University of Arkansas (PCCUA) (2018)