Neha Singh

A proved decade-long track record of a result-oriented approach at tasks execution, high professionalism, and strongly thrives working in a diverse team.

Area Customer Experience Banker at Huntington National Bank (2025-09 – 2026-07)

• Providing excellent customer service.
• Educating and referring customers to other areas of the bank to deepen relationship.
• Adhering to all operational, security. Risk and regulatory policies and procedures.
• Identifying opportunities to grow customer relationships by providing services.

Associate Banker at JPMorgan Chase & Co (2022-09 – 2025-09)

• Support customer with banking needs and complex service transactions and maintenance.
• Ensure transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
• Auditing the ATM's and the Vault of the branch.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Ordering cash for the branch, preparing shipment form cash out, process IN/OUT cash shipment on TE.
• Having conversation with the customers through transactions to identify opportunities and send referrals for bankers.
• Accounts opening for customers, application for credit cards and CDs.
• Auditing branch vault monthly and balancing every week, process all the ship IN/OUT of the branch.
• Following all the policies and procedure of the Bank.

Front Desk Clerk at Red Roof Inn (2022-03 – 2022-10)

• Check-in/Check-out of hotel guests.
• Making work schedules for housekeepers of the hotel.
• Supervising the staff.
• Checking and ordering the inventory of the hotel.
• Paying electric and water bills on time.

Store Supervisor at Hall Jewelry (2021-03 – 2022-02)

• Meeting sales target, doing inventory for luxury jewelry and watches.
• Opening/Closing of the store.
• Follow-up with lay away customers.
• Making schedule for sales executives.
• Calculating the incentives for the sales executives as per their sales.

Bachelors of Commerce – Awadh Girl's Degree college (2006 – 2009)

MBA in Finance and HR – Gautam Buddha University (2009 – 2011)