Shaina Whye
Customer Experience Banker
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About
Detail-oriented and customer-focused professional with experience in healthcare support, banking, and client services. Proven ability to deliver personalized customer experiences, manage sensitive information, and handle high-value financial transactions.
Background includes patient care, compliance, and financial services, with a strong commitment to professionalism and growth.
Experience
Customer Experience Banker - Huntington Bank
(2025-03)
- Deliver personalized banking experiences tailored to individual customer needs
- Manage high-volume cash transactions exceeding $10 million with accuracy and security
- Build client relationships while ensuring compliance with financial regulations
Patient Service Representative - El Barrio - Cleveland, OH
(2023-11)
- Provide front-line patient support and ensure a positive service experience
- Assist with scheduling, inquiries, and administrative tasks
- Maintain HIPAA compliance and confidentiality
Bartender - Touch of Italy - Bedford, OH
(2023-08)
- Prepare and serve beverages while maintaining high service standards
- Engage customers and provide recommendations
- Maintain a clean and organized workspace
STNA (Inactive) - IntelyCare - Cleveland, OH
(2020-09)
- Assist patients with daily living activities
- Monitor and record vital signs
- Ensure patient comfort and safety
STNA (Inactive) - Nurse Dash
(2020-04)
- Support patient care and hygiene needs
- Monitor patient condition and report changes
- Maintain a safe and clean environment
Education
Associate of Applied Science - Paralegal Studies - Bryant & Stratton College (2013-05)
