Nicholas Dien
Server
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About
Provide attentive customer service in a fast-paced environment while managing multiple guests, orders, and requests accurately and efficiently Process customer transactions and takeout and delivery orders while communicating with team members to ensure accuracy and timely service Complete closing responsibilities including cash reconciliation, inventory restocking, cleaning, and preparing the restaurant for the following business day
Experience
Server - Culantro and Basil Pho Bistro - West Covina, CA
(2025-03)
- Provide attentive customer service in a fast-paced environment while managing multiple guests, orders, and requests accurately and efficiently
- Process customer transactions and takeout and delivery orders while communicating with team members to ensure accuracy and timely service
- Complete closing responsibilities including cash reconciliation, inventory restocking, cleaning, and preparing the restaurant for the following business day
Teaching Assistant - University of La Verne Laboratory - La Verne, CA
(2024-08 - 2025-01)
- Assisted undergraduate students with laboratory techniques, course concepts, and laboratory procedures
- Supported faculty with grading, laboratory organization, and student meetings
- Communicated instructions and course information to students while helping maintain an organized and productive laboratory environment
Front Desk, Takeout, Expo, Server - Lucille's Smokehouse Bar-B-Que - West Covina, CA
(2022-03 - 2024-10)
- Worked across multiple positions in a high-volume restaurant environment while maintaining efficient and accurate customer service
- Coordinated with kitchen staff to ensure accurate preparation and timely delivery of customer orders
- Processed transactions using point-of-sale systems and handled dine-in and takeout orders
- Assisted with training, organization, and workflow during busy shifts
Education
Doctor of Pharmacy - Pharmacy - University of Southern California, Mann School of Pharmacy (2026-08)
Bachelor of Science - Biology - University of La Verne (2022-08 - 2026-01)
