Nicki Melson

Detail-oriented operations professional with extensive experience coordinating vendors, managing multi-property tasks, tracking repairs, and organizing financial and administrative records. Known for strong follow-through, clear communication, and the ability to independently manage ongoing tasks without reminders. Trusted to handle sensitive information with discretion and to bring calm, proactive support to busy households and complex environments.

Facilities Specialist at Bank of the Sierra (2023-02 – Present)

• Coordinate and oversee vendors, maintenance providers, repair technicians, and service appointments across a large portfolio of properties.
• Track open issues from start to completion, ensuring timely follow-through, documentation, and communication.
• Maintain property task lists, punch lists, and status updates to keep all stakeholders informed and organized.
• Review invoices, receipts, and vendor pricing for accuracy; flag discrepancies and ensure fair, transparent expenses.
• Manage sensitive financial and operational information with discretion and sound judgment.
• Organize and maintain spreadsheets, trackers, and administrative documents to support multi-location operations.
• Serve as a primary point of contact for property-related needs, coordinating solutions quickly and professionally.
• Proactively identify issues, next steps, and items requiring decisions or follow-up.

Administrative Assistant at Bank of the Sierra (2022-12 – 2023-02)

• Supported daily administrative operations, scheduling, and document management in a high-volume environment.
• Assisted with financial paperwork, data entry, and record organization with a focus on accuracy and confidentiality.
• Communicated with internal teams, vendors, and service providers to ensure smooth operations and timely follow-through.
• Managed multiple tasks simultaneously while maintaining a calm, professional demeanor.

Medical Receptionist / Front Desk at Tri-County Medical Imaging (2021-11 – 2022-04)

• Handled sensitive patient information with discretion and compliance with privacy standards.
• Scheduled appointments, coordinated with service providers, and maintained organized records.
• Provided calm, professional support in a fast-paced environment requiring accuracy and strong communication.

Associate of Science in Ultrasonography Technician – High Desert Medical College (2020-05 – 2023-07)