Nikita Markie

Versatile operations and business professional with experience spanning aerospace manufacturing, financial services, retail management, small-business operations, data and office administration, personal care, sales, and creative services. Known for rapidly assuming responsibility, communicating comfortably with people at every level of an organization, and turning ambiguous or difficult problems into practical solutions. Experienced managing day-to-day business operations, customer and client relationships, purchasing, inventory, financial records, scheduling, events, digital platforms, secure processes, training, and workflow coordination.

Combines strong interpersonal and sales ability with exceptional visual judgment, creative problem-solving, technical adaptability, and an instinct for improving environments, systems, and customer experiences. Particularly effective in roles requiring initiative, discretion, independent judgment, adaptability, and the ability to move between strategic ideas and hands-on execution.

Avionics Assembler | Tactical Guidance Program, 1308 Clean Room - HONEYWELL

(2023-11 - 2026)

• Assemble precision inertial measurement units (IMUs) and related aerospace components within a licensed, regulated clean-room manufacturing environment.
• Interpret and execute detailed work instructions, diagrams, flow charts, machine specifications, settings parameters, and technical procedures.
• Perform quality checks throughout the assembly process while maintaining strict procedural, safety, documentation, and compliance requirements.
• Operate specialized small-component tools and heavier manufacturing equipment according to established specifications and procedures.
• Identify and troubleshoot recurring issues involving machinery, computers, sensors, and complex production systems, escalating issues appropriately or resolving them independently when within scope.
• Maintain electronic production records and provide required periodic documentation to management.
• Frequently served as a go-to resource for training new employees on proper procedures and quality expectations.
• Trained employees carefully and refused to approve independent work until confident that procedures could be performed correctly without supervision.
• Worked within an AS9100-regulated quality environment requiring precision, consistency, accountability, and attention to detail.

Social Media Management • Graphic Design • Digital Content - FREELANCE / CONTRACT CREATIVE & BRAND SUPPORT

(2015 - 2023)

• Provided social media and creative support to multiple small businesses, family-owned companies, and public-sector clients, including work associated with the Minnesota public health sector.
• Managed recurring content schedules for Facebook and Instagram and supported promotional campaigns designed to increase awareness, engagement, and sales.
• Created advertisements, flyers, informational graphics, promotional materials, branded content, and event materials.
• Edited existing photography and video assets and produced original product photography and staged visual content when needed.
• Developed and maintained visual consistency across different brands, audiences, and communication objectives.
• Monitored social-media performance and engagement metrics to evaluate post effectiveness and improve future content decisions.
• Used independent judgment to develop creative solutions within limited budgets and resources.
• Worked with Adobe Photoshop, InDesign, Lightroom, social-media scheduling platforms, Hootsuite, and related digital tools.
• Supported branding, product presentation, customer engagement, and marketing initiatives through visual communication.

Certified Personal Care Assistant (PCA) - BEST CARE

(2017 - 2023)

• Provided long-term, individualized support to a family through a Minnesota personal-care agency over a six-year continuous assignment.
• Independently managed responsibilities for three children while maintaining safety, privacy, dignity, reliability, and professional boundaries.
• Adapted daily responsibilities to changing needs while maintaining consistency and continuity of care.
• Managed scheduling, transportation, meals, household responsibilities, appointments, documentation, communication, and other daily support requirements as needed.
• Communicated effectively with family members and relevant support personnel.
• Demonstrated sound judgment, situational awareness, discretion, patience, and reliability in a highly trusted role.
• Successfully balanced independent responsibility with coordination among multiple people and changing circumstances.

Bank Teller → Keyholder - TCF BANK

(2017 - 2019)

• Promoted from Bank Teller to Keyholder after approximately two months based on demonstrated reliability, performance, and ability to assume additional responsibility.
• Served as the highest-ranking employee onsite during shifts without higher-level management present.
• Opened and closed the branch, maintained secure keys and access, and participated in required safe-opening and security procedures.
• Assisted with cash balancing, register responsibilities, deposits, ATM-related procedures, and other daily branch operations.
• Assisted customers with accounts, transactions, appointments, and banking products while maintaining confidentiality and professionalism.
• Supported appointments and introductions involving lenders and personal bankers.
• Handled customer concerns and difficult situations calmly and professionally.
• Supported training and on-the-job development of new employees.
• Maintained compliance with extensive federal banking, security, and financial procedures.
• Promoted and sold banking products and services while prioritizing customer needs.

Store Manager / Business Operations - ONE LOVE BABY STORE

(2013 - 2016)

• Independently managed the day-to-day operation of a specialty baby-products retail store owned by family, functioning as the primary operational decision-maker despite formal family ownership.
• Managed purchasing, wholesale vendor relationships, inventory, pricing, promotions, merchandising, customer service, sales, store presentation, and daily operations.
• Researched new products through customer feedback, industry publications, conferences, seminars, and direct communication with manufacturers and suppliers.
• Built an extensive baby-carrier selection by proactively contacting manufacturers and educating staff on product features, fitting, demonstrations, and customer use.
• Managed bookkeeping through QuickBooks and related business software, payroll support, expense records, receipts, and preparation of documentation for professional tax filing.
• Managed store opening and closing, keys, cash handling, deposits, cleaning, physical setup, furniture and display installation, and general facilities responsibilities.
• Managed website content, social media, community outreach, promotional activity, and customer engagement initiatives.
• Created and coordinated in-store events including vendor fairs, Earth Day activities, holiday events, children’s activities, crafts, and onsite childcare.
• Coordinated purchases and event expenses using the company card and managed event logistics independently.
• Developed customer relationships that supported both new and returning business and contributed to a strong reputation for product expertise and customer service.
• Provided individualized product demonstrations and education, particularly in baby-carrier fitting and use.
• Operated the store independently for extended periods and was capable of maintaining normal day-to-day operations without direct owner involvement.
• The business received recognition from a national parenting publication for its exceptional baby-carrier selection and customer assistance with fitting and demonstrations.
• Supported community initiatives including holiday donations to families in need, giveaways, educational/community events, local cleanup activities, and other outreach efforts.

Data Analyst / Office Administrator - BSV PRODUCTS

(2014 - 2020)

• Provided office administration and data-related support for a small data services company focused heavily on data migration.
• Supported approximately 20 employees with daily administrative needs, documentation, supplies, records, correspondence, and office logistics.
• Managed incoming and outgoing mail, office supp