Noarie Proverbs

Operations professional with experience in administrative support and workflow optimization across fast-paced environments. Skilled in calendar management, scheduling, correspondence handling, and data tracking using Microsoft Office Suite and enterprise tools. Known for building cross-functional relationships, improving process efficiency, and delivering client-focused service to support seamless operations.

SENIOR BUSINESS OPERATIONS SPECIALIST at CarMax (2025-04 – Present)

Monitoring financial reconciliations and operational processes in a high-growth retail and wholesale environment.

• Primarily responsible for monitoring financial reconciliations, ensuring accurate records and compliance with corporate policies and reporting standards.
• Established effective and timely communication channels with clients to better understand their needs, leading to tailored solutions that improved overall client engagement.
• Fostered strong partnerships with Senior Management to address and resolve pressing operational issues, improving workflow efficiency and team collaboration.
• Owning strong vendor relationships that ensured consistent service delivery, enhancing the office experience and supporting operational standards for a high-growth environment.
• Enhanced inventory receipt processes, ensuring accuracy in chain fulfillment and operations, which improved sales flow for both retail and wholesale clients.
• Processed high-volumes of auction and dealer intake, utilizing inventory management systems to boost processing speed and enhance team collaboration.

ED REGISTRAR at Adventist Healthcare (2024-11 – 2025-04)

Efficiently registering and screening emergency department patients with accurate documentation and compliance.

• Primarily responsible for efficiently registering and screened emergency department patients, ensuring accurate documentation, insurance verification, and compliance with healthcare regulations while managing sensitive information and maintaining data integrity.
• Established a positive first impression for guests by efficiently coordinating logistics and greeting guests, fostering a collaborative atmosphere and utilizing business communication best practices to improve team morale.

ADMINISTRATIVE ASSISTANT II at City University Of New York (2024-01 – 2024-07)

Coordinating administrative tasks, event logistics, and communications for multiple departments.

• Coordinated event logistics, managed communications between faculty and administration, and maintained accurate records through data entry and database management using Microsoft Office 365.
• Coordinated meetings and prepared documents based on the aligning agenda for the directors of multiple departments, demonstrating strong scheduling & time management skills.
• Maintained and published posts for staff birthdays, leveraging Office tools to streamline communication calendars.

COMMUNITY HEALTH LIAISON at Barbados Ministry of Health (2021-07 – 2022-07)

Maintaining client communication and delivering high-quality service in a healthcare setting.

• Primarily responsible for maintaining clear communication with clients and delivering high-quality service through client & customer relationship management to ensure satisfaction and timely resolution of concerns.
• Built strong relationships with external partners, supported new employee onboarding, and promoted a safe work environment through training and enforcement of procedures.

A.A.S in Health Sciences – Kingsborough Community College of the City University of New York (2024-01)