Nuria Peet

Seeking a part-time opportunity where I can contribute my administrative, organizational, and customer service skills while supporting a collaborative team and helping an organization operate efficiently. Throughout my career, I've coordinated projects, prepared business documents, maintained confidential information, and supported executive leadership while ensuring day-to-day operations run smoothly. Known for being highly organized, dependable, and detail-oriented, I enjoy keeping things on track, solving problems, and creating positive experiences for both customers and coworkers.

Strategy Advisor/Business Support (Independent) - Self-Employed - Orlando, Florida

(2019-01)

• Provide strategic, administrative, and project support for small businesses and nonprofit organizations.
• Prepare reports, presentations, planning documents, and business correspondence.
• Coordinate projects, maintain timelines, and follow up on action items.
• Support day-to-day business operations, purchasing, inventory coordination, and organizational planning.
• Help organizations improve customer experiences through thoughtful planning and informed decision-making.

Director, Consumer Insights - Universal Orlando Resort

(2011-01 - 2019-12)

• Led customer and market research supporting theme parks, resorts, entertainment, dining, and vacation experiences.
• Delivered insights that helped improve guest satisfaction, customer service, operational performance, and the overall visitor experience.
• Prepared executive reports, presentations, and business recommendations that supported strategic decisions.
• Coordinated cross-functional projects involving operations, marketing, finance, technology, and guest experience teams.
• Managed confidential business information, project timelines, budgets, and executive communications.

Project Administrator/Business Support - VISIT FLORIDA, AAA National Office, MMGY (Ypartnership)

(2001-01 - 2011-12)

Supported top executive decisions through project administration, customer research, business reporting, and strategic recommendations. Worked closely with organizations to better understand consumers, improve customer satisfaction, strengthen marketing efforts, and enhance the overall customer experience.

Bachelor of Science - Business Administration - Florida State University (2001-01)