Nuria Sofía Facchin
Customer-focused professional with over 6 years of experience in high-volume service environments
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About
Customer-focused professional with over 6 years of experience in high-volume service environments. Proven ability to assist customers, resolve issues efficiently, and maintain a positive experience in fast-paced settings. Strong leadership and organizational skills with experience managing teams and daily operations. Bilingual in Spanish and English with excellent communication abilities and a strong commitment to delivering outstanding service to passengers.
Experience
Restaurant Manager - Asador Patagonia - Royal Palm Beach, FL
(2018-01 - 2026-01)
Managed daily operations in a fast-paced service environment while ensuring excellent customer experience.
- Supervised and coordinated a team of more than 10 employees.
- Resolved customer concerns professionally, maintaining high satisfaction levels.
- Handled high-volume customer interactions while maintaining efficiency and service quality.
- Managed inventory, vendor orders, and product deliveries.
- Oversaw POS transactions and cash handling procedures.
- Scheduled employee shifts and coordinated staffing needs.
- Ensured smooth daily operations and strong team communication.
