Financial Advisor - Empire Beauty School - Pottsville, PA
(2024-02)
- Built and maintained strong client relationships through regular communication, meetings, and reviews of financial plans
- Gather documentation to help report accurate information on government forms
- stay up to date on department of education regulations
- assist with separating tax information for students and parents to maximize aid
- hold weekly meetings with schools to go over reports and package students
- use basic spreadsheet and word processing software to stay organized
- answer calls and emails from the students, and schools
- interpret a variety of oral and written complex instructions
Financial Planner - Empire Beauty School - Pottsville, PA
(2023-10 - 2024-02)
- Answer phone calls
- Direct calls to different departments
- Assist in answering questions about students financial aid
- Use emails, excel spreadsheets, and accounting software to package students for school
- Working closely with federal regulations to make sure everything stays in compliance
- Attending meeting with the director to make sure we are in compliance
Lowe's Sales Specialist - Lowe's Home Improvement - Pottsville, PA
(2022-08 - 2023-09)
- Calling and scheduling customer appointments
- Handling personal information such as payments and tiles
- Responding to customers via email and phone calling
- Attending meetings with management
- Organizing files
- Attending meetings with team members
- Keeping personal information for sales use
- Computer filing
- collecting payment from sales credit, debit, cash and checks
Lead Fulfillment Associate - Lowe's Home Improvement - Pottsville, PA
(2021-12 - 2022-08)
- Lead a team of 4 for internet orders
- Pull deliveries and pickups for a wide range of customers
- Work with customers personally
- Assist customer service
- Work closely with management
- Handle payment issues with customers
- Handling of paperwork needed to ensure customers get their packages
Customer Service Representative - Lowe's Home Improvement - Pottsville, PA
(2021-10 - 2021-12)
- Handle pick ups and returns
- Answer the phones
- Assist customers
- Maintain clean and safe environment for workers and customers
- Process refunds as credit, debit, or cash
- Cash handling, as well as processing credit, checks, and debit transactions
