Nysia Walker

Assisted prospective and current members with membership enrollment, renewals, and account updates while providing exceptional customer service. Explained membership options, YMCA programs, and facility policies to help members choose services that met their needs. Assisted with daily front desk operations by answering member questions, resolving concerns, and creating a welcoming environment for members and guests.

Membership Enrollment Specialist at YMCA (2026-05 – Present)

• Assisted prospective and current members with membership enrollment, renewals, and account updates while providing exceptional customer service.
• Explained membership options, YMCA programs, and facility policies to help members choose services that met their needs.
• Assisted with daily front desk operations by answering member questions, resolving concerns, and creating a welcoming environment for members and guests.

Intern at JM Realty Associates (2025-01 – 2025-05)

• Assisted with day-to-day operations by organizing property records, documents, and client information.
• Maintained professionalism and confidentiality while working with internal staff and client-facing materials.

Drive Thru Associate at Raising Canes (2024-11 – 2025-03)

• Collaborated as part of a 15–20 person team, flexibly rotating across roles to support team and operational priorities.
• Provided fast, friendly customer service in a high-volume environment while maintaining accuracy and efficiency.
• Supported team operations during peak hours by staying efficient, and communicative, in a fast-paced setting.

Legal Intern at Carson LLP (2024-08 – 2024-12)

• Organized legal documents and correspondence, improving file accuracy and efficiency.
• Conducted legal research and reviewed case materials to gain more knowledge on the legal field.
• Coordinated and updated case files to ensure compliance with firm procedures and timely access to information.

Bachelor of Science in Public Affairs – Indiana University (2028-05)