Olayiwola Temileyi
IT SUPPORT SPECIALIST | COMPUTER TECHNICIAN
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About
Technically skilled IT Support professional and Computer Technician with several years of hands-on experience supporting computer systems across educational and commercial environments. Experienced in desktop and laptop maintenance, hardware diagnostics and repair, operating system and software installation, system troubleshooting, IT equipment maintenance, network infrastructure support, and technical assistance to staff and clients. Proficient in configuring and troubleshooting computer networks, including LAN/WAN environments, routers, switches, and wireless access points.
Familiar with Google Workspace, system security, and general IT infrastructure management. Strong problem-solving, technical communication, customer service, and system maintenance capabilities, with a growing focus on cybersecurity and IT security practices.
Experience
Computer Hardware Technician Trainee - EGOTRON COMPUTER WAREHOUSE - Dugbe, Ibadan
(2017-01 - 2020-12)
- Received practical training in major computer hardware components, system assembly, diagnostics, repairs, and maintenance.
- Developed hands-on knowledge of desktop computers, laptops, system units, peripherals, and computer accessories.
- Performed computer system diagnostics, hardware repairs, upgrades, and preventive maintenance.
- Assisted with hardware and software installation and configuration.
- Installed Windows operating systems and software applications.
- Supported customers in diagnosing and resolving computer-related technical issues.
- Provided technical consultation to clients regarding appropriate hardware and software solutions.
- Assisted with computer accessory sales and customer technical support.
Lead Computer Technician - Nikadex High School - Ibadan
(2020-01 - 2024-12)
- Maintained desktop computer systems and supported the school's IT infrastructure.
- Diagnosed and resolved hardware and software problems affecting computer systems.
- Installed, configured, upgraded, and maintained operating systems and software applications.
- Supported LAN/WAN connectivity and assisted with troubleshooting network-related issues.
- Configured and supported routers, network switches, and wireless access points.
- Implemented software protection and antivirus measures to help maintain system security.
- Provided technical support and troubleshooting assistance to staff and administrative departments.
- Performed routine checks, maintenance, and troubleshooting on IT equipment.
- Assisted users with computer-related technical issues and provided practical guidance when required.
- Supported system and network performance by identifying and resolving common technical issues.
Lead Technician (Contract) - WestMidland University - Ikeja, Lagos
(2022-01 - 2022-12)
- Supported a two-Week technical project involving IT system setup and maintenance.
- Assisted with the setup, maintenance, and operation of university IT laboratory equipment.
- Provided hands-on technical support during system installations and project activities.
- Assisted with troubleshooting and resolving technical issues affecting the project.
- Worked with the technical team to ensure that IT equipment and systems were properly configured and operational.
- Supported network connectivity and IT infrastructure during project activities.
Guest Technician (Project-Based) - Timcomb College - Egbe, Kogi State
(2025-01 - 2025-01)
- Conducted repairs and maintenance on multiple computer systems during a technical consultancy project.
- Diagnosed system problems and carried out necessary maintenance and repairs.
- Trained teaching staff on essential computer maintenance and effective computer usage practices.
- Provided practical technical support to help maintain the school's computer systems.
- Assisted users with technical issues and provided guidance on proper computer usage and maintenance.
IT/Computer Technician Trainee - EGOTRON COMPUTER WAREHOUSE - Dugbe, Ibadan
(2024-11 - 2025-01)
Industrial Training (SIWES)
- Gained additional hands-on experience in system unit repair and computer maintenance.
- Assisted with operating system and software installation.
- Supported troubleshooting and resolution of hardware and software issues.
- Worked with computer accessories and assisted with technical customer support.
- Gained exposure to cybersecurity fundamentals and customer service practices.
Education
National Diploma (ND) - Computer Engineering - Federal Polytechnic, Ede
Certificate - Introduction to Cybersecurity - Cisco Networking Academy
Training Certificate - Computer Hardware Technology, Sales & Remote Consultancy - EGOTRON COMPUTER WAREHOUSE
Senior Secondary School Certificate (SSCE) - St.
Mary Catholic
School
First School Leaving Certificate - Baptist Secondary School, Oke-Ado
