Oleksandr Bala

Results-driven and technically skilled professional with 15+ years of experience in manufacturing operations, industrial production, technical sales, customer support, warehouse logistics, and telecommunications field support. Reliable and responsible delivery driver seeking a Courier / Delivery Driver position in New York City. Experienced in fast-paced delivery environments with strong knowledge of Brooklyn and surrounding boroughs, in operating production equipment, troubleshooting technical processes, maintaining safety standards, and supporting infrastructure projects including mobile communication tower work.

Strong background in B2B client relations, technical consulting, and field operations. Proven ability to work in fast-paced environments, follow technical procedures, complete documentation accurately, and collaborate with cross-functional teams. Fluent in Ukrainian and Russian with working English proficiency.

Seeking a technical, production, telecommunications, or field operations position.

Pharmacy Delivery Courier at Pharmacy Delivery Courier

• Delivered prescriptions and pharmacy orders across NYC
• Handled time-sensitive deliveries with accuracy and care
• Followed delivery protocols and ensured customer privacy
• Worked in fast-paced, high-responsibility environment

Delivery Driver at Uber Eats

• Completed food deliveries across Brooklyn, Queens, and Manhattan
• Managed high-volume delivery periods efficiently
• Used GPS navigation for optimal routing
• Maintained good customer ratings and timely deliveries

Mobile communication tower technician (2025-08 – 2025-11)

Experience supporting mobile communication tower projects and telecommunications infrastructure operations.

• Assisted with installation, maintenance, and upgrade of wireless communication equipment on towers and elevated structures
• Familiar with antenna systems, cable routing, grounding, and basic RF equipment handling
• Assisted with installation and securing of coaxial cables, fiber optic lines, radios, and wireless network equipment
• Experience working outdoors in physically demanding environments and at heights while following strict safety procedures
• Knowledge of tower site safety practices, PPE usage, fall protection procedures, and hazard awareness
• Comfortable climbing ladders and working on elevated structures in different weather conditions
• Familiar with reading technical instructions, engineering specifications, and work orders
• Able to use hand tools, power tools, and basic testing equipment for installation and maintenance tasks
• Strong understanding of teamwork, communication, and coordination during tower construction and maintenance projects
• Physically capable of lifting heavy equipment, climbing towers, and performing field operations safely and efficiently
• Quick learner with strong interest in wireless technologies, 5G infrastructure, fiber optics, and network systems
• Familiar with OSHA safety standards and committed to maintaining a safe work environment

Operator 1, Operator 2, Operator 3 at Indium Corporation (2023-12 – 2025-08)

• Operated and monitored industrial manufacturing equipment and chemical mixing systems used in production processes
• Performed setup, calibration, and adjustment of production machinery to maintain operational efficiency
• Conducted quality inspections, product sampling, and process verification according to company standards
• Maintained accurate production records, batch documentation, and compliance reports
• Followed strict safety procedures, GMP standards, and chemical handling protocols
• Worked closely with engineers, maintenance teams, and supervisors to improve production performance and reduce downtime
• Assisted in troubleshooting equipment issues and reporting mechanical or operational malfunctions
• Performed cleaning and preventive maintenance of tanks, mixers, and production equipment

Sales manager/ Technical Sales Specialist at Caparol Ukraine (2011-07 – 2022-10)

• Managed B2B sales operations for construction materials, coatings, and insulation systems
• Developed and maintained long-term relationships with contractors, dealers, construction companies, and retail clients
• Provided technical consultations regarding products, specifications, applications, and installation methods
• Coordinated product deliveries, logistics, inventory availability, and customer documentation
• Conducted market analysis, monitored competitor activity, and identified business development opportunities
• Supported technical presentations, product demonstrations, and training events for clients and partners
• Collaborated with logistics, marketing, and production departments to ensure efficient operations and customer satisfaction
• Maintained contracts, invoices, financial documentation, and sales reports

Bank Customer Service Specialist at Rodovid Bank JSC (2009-03 – 2010-10)

• Assisted clients with banking services, account operations, and financial documentation
• Maintained accurate records and ensured compliance with company procedures and confidentiality standards
• Supported customers with electronic banking systems and remote service tools
• Resolved customer issues and maintained a professional service environment

Warehouse worker at Fozzi Group (2008-07 – 2009-03)

• Received, organized, labeled, and stored warehouse inventory
• Prepared customer and internal orders for shipment and delivery
• Maintained inventory records and participated in stock audits
• Operated warehouse equipment and followed workplace safety procedures
• Assisted with loading/unloading operations and logistics coordination

Master's degree in Management organization – State Academy of Housing and Communal Services Kyiv (2008 – 2009)

Bachelor's degree in Management organization – State Academy of Housing and Communal Services Kyiv (2004 – 2008)

– Secondary comprehensive school #10 (1994 – 2004)