Olivia Lomibao

Customer-focused professional with experience in healthcare, retail, and marketing environments. Skilled in providing empathetic support, resolving questions efficiently, and delivering positive experiences for diverse clients. Adept at building strong relationships, managing multiple priorities, and adapting quickly to fast-paced environments while maintaining a high level of professionalism.

Marketing Coordinator at All Seasons Health (2025-05 – 2025-09)

Marketing Coordinator role focused on website accessibility and community engagement

• Enhanced website accessibility to improve user experience and engagement.
• Coordinated with vendors to produce branded merchandise and marketing materials.
• Assisted with planning and coordination of community outreach events.

Intake Coordinator at All Seasons Health (2024-11 – 2025-05)

Intake Coordinator role managing phone and in-person intakes with diverse clients

• Clearly explained services, eligibility, and care pathways during phone and in-person intakes.
• Adapted communication style to meet diverse emotional, cultural, and informational needs.
• Served as a primary point of contact, providing consistent and empathetic onboarding support.

Sales Associate at Urban Outfitters (2022-07 – 2023-08)

Sales Associate role providing customer service and managing point of sale transactions

• Provided friendly, customer-focused service on the sales floor and at the register.
• Represented the brand through on-floor interactions and maintaining visual merchandising standards.
• Processed transactions, returns, and exchanges accurately and efficiently.

Barista at Buffalo Moon Coffee (2021-06 - 2021-11)

• Made specialty hot and cold beverages
• Took food and beverage orders
• Maintained clean surfaces, machinery, and utensils

Bachelor of Science in Media Production and Leadership – Metropolitan State University of Denver (2021-01 – 2025-05)