Customer-Focused IT Professional
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I'm a dedicated professional with a strong background in IT support, customer service, and sales. My experience at Blackstone honed my technical skills, while my time at Starbucks developed my passion for customer satisfaction and training. I'm excited to bring my unique blend of skills to a challenging remote role
I am a customer-focused professional with a strong background in both technical support and sales. My experience as an IT Desktop Support specialist at Blackstone gave me hands-on skills in troubleshooting and remote assistance, while my time as a Barista Trainer at Starbucks honed my abilities in communication, customer loyalty, and team training
Broward College - Currently pursuing a degree in Networking Systems Technology, where I'm gaining a strong foundation in network infrastructure, troubleshooting, and security principles.
Year Up | Miami, FL Professional Skills Training | October 2022 – July 2023 Completed a professional skills training program focused on developing the communication, problem-solving, and teamwork abilities necessary for success in a corporate environment.
