Olivia Pinon

Reliable and hardworking professional with experience thriving in fast-paced, customer-focused environments

Talent

Bothell, WAMember since June 26, 2026

Customer service and professional communicationTime management, multitasking, and organizationProblem-solving, adaptability, and attention to detailTeam collaboration and reliability in fast-paced environmentsConflict resolution and client/guest relationsPOS systems, digital tools, and basic software proficiencyInventory tracking and restocking supportEvent coordination and task planning

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About

Reliable and hardworking professional with experience thriving in fast-paced, customer-focused environments. Skilled in delivering exceptional service, operating digital and POS systems, managing multiple priorities, and resolving issues with professionalism and efficiency. Known for maintaining a positive attitude under pressure and contributing to strong team performance and smooth day-to-day operations.

Experience

Floral Assistant - Emmaria's Florals - Bothell, WA

(2023-10)

Assisted with event planning, maintained inventory, and ensured all financial catering tasks and company credit card responsibilities were completed accurately with proper receipt tracking.
Ensured all orders met high presentation standards with strong attention to detail.
Provided professional customer service and supported day-to-day operations with reliability and efficiency.

CUSTOMER SERVICE / FOOD SERVICE ASSOCIATE - SKINNY D'S - MILL CREEK, WA

(2025-09)

Provided fast, friendly service in a high-volume environment while maintaining professionalism and efficiency.
Accurately handled custom orders and operated kitchen equipment safely during busy shifts.
Resolved customer concerns with clear communication and a focus on positive experiences.
Operated POS systems, processed transactions accurately, and supported food prep, cleaning standards, and overall team operations

Server / Hostess - Samburna - Mill Creek, WA

(2025-12 - 2026-06)

Provided excellent service in a fast-paced fine-dining environment while maintaining high hospitality standards.
Managed reservations for 50+ guests per shift and handled high-volume calls.
Operated POS and reservation systems efficiently and resolved guest concerns professionally.
Supported smooth front-of-house operations through clear communication and teamwork.

Kitchen Staff / Busser / Server - Fogo de Chão - Lynnwood, WA

(2023-11 - 2025-12)

Supported high-volume fine-dining operations while maintaining professionalism in fast-paced environments.
Demonstrated strong menu knowledge and assisted guests with questions and recommendations.
Managed reservations for 50+ guests per shift and contributed to a 90% positive satisfaction rate.
Assisted with dining room operations, guest accommodations, and team coordination during peak hours.
Trained new team members on procedures, service standards, and hospitality expectations.