Parthenia Jackson

Logistics professional with 11 years of experience seeking a Logistics Coordinator role, offering strong background in international air and ocean freight, customs documentation, billing, and shipment tracking.

Experience managing 100+ daily shipments, optimizing routing, negotiating carrier rates, and coordinating with customs brokers using CargoWise. Additional strengths in inventory management, import/export, SAP, data analysis, and supply chain optimization.

Key account management - Rohlig logistics - Atlanta, GA

(2025-06)

• Coordinate customs release processes for international shipments to support timely cargo clearance and on-time delivery.
• Manage customs documentation, including commercial invoices, packing lists, and import/export compliance records.
• Ensure accuracy and completeness of customs release paperwork to support efficient shipment processing.
• Collaborate with customs brokers, carriers, and government agencies to resolve clearance issues.
• Expedite customs release activities by addressing documentation and procedural requirements promptly.
• Monitor shipment status and customs clearance timelines to reduce delays in transit.
• Support customer satisfaction by maintaining visibility over shipment progress and release milestones.
• Ensure compliance with international trade regulations across air and ocean freight operations.
• Apply customs release procedures consistently to maintain regulatory compliance and operational efficiency.

International Logistics Coordinator - Scan Global Logistics - Atlanta, GA

(2022-11 - 2025-06)

• Managed international air and ocean freight operations, ensuring timely customs clearance through accurate preparation of shipping documentation and customs entries.
• Used CargoWise to oversee billing and shipment documentation, improving process efficiency and maintaining data integrity.
• Coordinated logistics for more than 100 daily shipments and reduced transit times by 10% through route optimization and carrier negotiations.
• Improved key performance indicators and lowered logistics costs by 8% by streamlining processes and strengthening strategic carrier and partner relationships.

Ocean and Air Key Account Manager - Perimeter Global Logistics - Atlanta, GA

(2019-02 - 2022-11)

• Managed exception shipments across LCL, airfreight, and warehouse-to-customer deliveries, improving delivery accuracy by 15% while maintaining service reliability.
• Trained and coached team members on logistics processes, increasing team productivity by 20% and strengthening operational consistency.
• Negotiated rates, finalized billing in Cargowise, and coordinated with customs brokers to support cost control, timely shipment releases, and compliance with U.S. Customs regulations.

Account Billing Specialist - Schneider National Logistics - Atlanta, GA

(2015-05 - 2019-02)

• Resolved billing discrepancies and ensured accurate, timely invoicing to support client satisfaction and account management needs.
• Provided shipment tracking updates that improved communication and transparency between internal teams and clients.
• Maintained accurate billing records and account documentation, contributing to client retention through efficient issue resolution.

Certification - Medical Billing & Coding - Chronic Billing Inc (2017)

College Prep Seal - Mount Zion High School