
Pat Baker
Quality Compliance and Brand Standards Specialist
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About
Highly skilled in compliance, regulations, audits, fieldwork, client interaction, and reporting. A driven and innovative leader with excellent interpersonal communication skills that can cultivate exciting ideas and results through networking, problem-solving, and collaborative teamwork.
Experience
QA Specialist at Compass Group, Fidelity (2025-11 – Present)
- On-site Quality Assurance Specialist for Fidelity's Durham, NC campus, I support a high-volume corporate dining program by ensuring the highest standards of food and workplace safety and managing our safety training program.
Food Safety & BSB Specialist at Steritech (2024-04 – 2025-11)
- Certified in and routinely inspected 35+ brands as a Food Safety/Brands Standards & Benchmarking Specialist in the Atlantic region. Through my time with the company I became ServSafe certified and CP-FS certified.
General Manager at Mod Pizza (2021-05 – 2024-03)
- Served as the General Manager for Mod Pizza's Cary, NC location. Responsible for all store-level operations.
Assistant Manager at Mod Pizza (2018-06 – 2021-05)
- Served as the Assistant Manager for Mod Pizza's Wake Forest, NC location. Responsible for all store-level operations.
Education
I’m CP-FS certified and a ServSafe Proctor. I’ve served in all leadership roles within the restaurant and have expanded into the auditing, food safety and brand standards world. I am currently the on-site QA representative for Fidelity’s Durham, NC corporate campus and oversee food and workplace safety compliance and operational excellence for the portfolio’s largest unit.
