Customer Relationship and Employee Transitions
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Over 30 years of customer service experience and 20 years managing the movement of client employees during an outsourcing program.
I am adaptable, flexible and at ease speak with clients at any level.
Dedicated client management professional with proven track record of success improving employee transitions and client satisfaction. Over 20 years of experience leading projects to develop improvements for client care and employee relations. Adept at multi-tasking and completing projects within budget and timeline. Skilled at collaborating with stakeholders to assess and mitigate risk. Skilled at analyzing issues and developing viable solutions.Diverse background includes client-facing roles for energy, finance, IT, manufacturing and outsourcing industries.
I obtained my GED from the State of Kansas.