To acquire a position related to expertise, training and education, in Network Systems Administration, Information Systems, and Cybersecurity
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To acquire a position related to my expertise, training and education, in Network Systems Administration, Information Systems, and Cybersecurity that will employ my analytical, administrative and technical skills. Highly personable, reliable, avid problem-solver, and hardworking, who thrives working independently and in a team-oriented organization.
Retail IT Engineer- Infrastructure Type 2&3 - Nike WHQ (EJ America contractor) - Beaverton, Oregon
(2024-08 - 2026-04)
Served as a team member of North America Tech Ops handling mostly project management duties supporting technology needs of Nike's (500 plus retail stores). Initially hired to support Nike's marketing brand sports pop-up events (e.g.
Marathon, 2024 and other events), configuring Square POS, Nike's proprietary wireless technology Assist. Other projects include store remodels, PC refresh deployment projects for all stores, Nike POS (NPOS), CradlePoint wireless solution deployment and other projects that include store openings/closures and asset management. Worked with configuring Toshiba registers and payment terminals, scanners and peripherals (rew and refurbished) for new/reopening Nike stores in North America.
Information Technology Technical Support - Clackamas Fire District #1 - Clackamas County, Oregon
(2023-03 - 2023-08)
Served in IT Network, Tech Support duties for the entire 28 fire stations for Clackamas County. OR. Provided desktop support, Network Servers (WinServ 2019), Cisco Meraki, firewalls, switches, network printers, Office 365, Teams, and Azure Active Directory, Imaging laptops using Win10-11 OS Sophos Central, Airwatch MDM,VOIP, mobile Iphones and fire trucks wireless and MDC laptop troubleshooting.
Lansweeper, ticketing software support, Bomgar remote assist, CCTV support as well. Completed MS Azure MFA(Multi Factor Authentication) project for users within the first 3 months and MDC Panasonic laptop upgrades.
INTEL One Cloud Engineering Technician - Kelly Engineering for Intel Labs - Hillsboro, Oregon
(2022-06 - 2022-11)
Data center duties; racking servers, wiring/cabling management, network connectivity, OS imaging, adding required memory, and other project duties assigned.
Cloud platform validation lab duties.
Linux 85% server tech support, and Windows Server 2019 OS builds and configuration, and other MacOS platforms. Server platform deployments, on racks, networking, setting IP addresses, DNS, DHCP, and other networking protocols. Other technical requests from Intel engineers who work remotely that needed onsite data center and lab support.
IT Systems Administrator - Fought & Co. - Tigard, Oregon
(2022-01 - 2022-06)
Served as IT administrator, manager, and tech support/help desk.
Windows 2016 server, Active Directory, Cisco firewall, Office 365, Shared Drives file-share; Sophos anti-malware administration. Help desk duties include assisting users with client computer issues, printer set-up, printer maintenance, VOIP and assisting with shop machines issues that may involve host computer and internet issues or updates. Onboarding and training users on software and web applications (ProCore, Vista, Bluebeam, Tekla, etc.)
Intel NUC Build Technician Engineer - SPG Marketing Group, Intel - Hillsboro, Oregon
(2021-08 - 2022-01)
Served a build technician of press kits NUC (Next-Unit-Computing) for Marketing purposes. Product code and MM# creation of production SKUs. In charge of shipping of press kits nationwide and international. Other lab and office duties assigned.
IT Validation Engineer Technician - Intel Labs (Jones Farm) contract - Hillsboro, Oregon
(2020-04 - 2021-03)
Assisted in lab support with engineers working remotely on hardware and software installations, debugging and troubleshooting. Worked in laptop and server boards buildup, networking, OS build, debugging etc.
Help Desk Technician - Oregon Education Association
(2019-10)
IT Technical Support - American Assets Trust - Portland, Oregon
(2018-12 - 2019-01)
Temporary position. On site IT tech support on user desktop pc, wireless, Outlook/Office 365, access management and other technology devices and services.
Level 1 IT Engineer Technician - One Tech LLC - Hillsboro, Oregon
(2017-10 - 2018-01)
Performed remote IT support to 700-800 users/clients to assist in server software, hardware, network and general technology issues. Windows Server 2016, Active Directory, Office 365, Firewall, Anti-malware, VOIP administration. Other duties assigned.
Information Security Coordinator - Avamere Health Services - Wilsonville, Oregon
(2016-07 - 2016-08)
Initiated IT Security Assessment Plan, created, updated corporate IT Security Policies, Procedures and Training, Created IT Security Breach Response Procedures and its appointed members. Served as the Subject Matter Expert on HIPAA and Information Security Best Practices and Guidelines.
Bachelor of Science - Information Systems and Cybersecurity - ITT Technical Institute (2014-09 - 2016-06)
Associate of Applied Science - Information Technology - Network Systems Administration - ITT Technical Institute (2012-04 - 2014-06)
