Phil Garner

I have extensive experience as a Project Manager. I took a few years off to care for my wife and am now ready to return to work.

Senior Project Manager - FIS - Remote

(2022-01 - 2023-05)

Lead projects to develop and implement an Omni-Channel system. Including use of cloud providers NICE, Nuance, Q-Story and Service Now. Along with integrating AI through AWS.

Technical Project Manager - State Street Bank - Remote

(2019-08 - 2021-11)

Technical lead responsible for performing a full hardware and software refresh for 22 top-tier applications at State Street Bank. The applications include Active Directory, AD Federated Services, Site Minder, MS Exchange, Citrix and RightFax. Major activities Included:

• Service Now CMDB analysis and update.
• Migrations and upgrades for z/OS, Solaris, AIX, VMWare/ESX, Linux, Windows, DB2, Sybase, Oracle and MS-SQL.
• Budgets, resource planning and scheduling.
• Acquire hardware, resources, software licenses and reserve data center space.
• Server build requests, firewall requests, network changes, database designs, change requests and resolution of scheduling conflicts.
• Gathering and disseminating status updates to managers and the C-Suite.
• Perform escalations with vendors and State Steet employees.
• Researching, defining, and managing issues and risks.
• Use MS-Project and MS-Office to document, communicate and manage projects.
• Working with global resources, offices, and data centers.

Developer - Retired Well LLC. - Remote

(2019-03 - 2019-07)

I developed planning software consisting of VBA macros running on Excel.

• Designed, wrote, tested, and documented the software.
• Creation of an Ecommerce website.

Project Manager 4 - DXC Technologies - Remote

(2003-03 - 2019-02)

Clients: Sprint, Nokia, Alcatel-Lucent, Eli Lilly, Clorox, Century-Link and Embarq. Managing projects for clients in support of their contract with DXC and the products it sells. Activities include:

• Business analysis, requirements gathering, sales proposals, cost estimations, software designs, hardware designs.
• Software development and support. Using COBOL, CICS, IMS, DB2, VSAM, MS-Access, Excel and VBA.
• Stakeholder management, MS-Project plans, scheduling, budget management, resource management. Integration of MS-Office macros and templates into the PMO.
• Identifying issues and risk then managing their resolution.
• Manage DXC, client vendors and client personnel in an international matrixed environment.
• Status reporting to managers and C-Suite.
• Updates to CMDB database, project audits, SOX compliance and CMMI level 4 contributor. Project close out and management of lessons learned in MS-Sharepoint.
• Change management using Service Now and HP Service Center.
• Developing PMO standards and documentation. Including establishing the PMO at Embarq.
• Execution of projects that include: Consolidating Oracle databases to reduce license impacts; Building Oracle and SQL databases; Building networks, including in the DMZ; Purchasing and installation of Servers, SAN, Switches, Routers, Communications Lines, Backup Servers; Creating database stored procedures; creating Java Script HTML web sites; Laptop upgrades, including recertification of software on a new OS, distribution of laptops and user migrations; management of client data and equipment r
• Effectively working in multi-cultural environments with remote personnel on a global scale and managing work in remote data centers.

Master's Certificate - project management - The George Washington University

Bachelor of Liberal Arts - Biology, Chemistry, Computer Science, Economics and Accounting - University of Missouri at Kansas City