Praise Dacosta

In fast-paced environments, I excelled in customer service and teamwork at McDonald's, under Ms. Gina and Mr. Eloy. Mastering time management and problem-solving, I significantly contributed to operational efficiency and positive customer interactions, showcasing strong verbal communication and collaboration skills.

During my time at Prime Therapeutics LLC, I built strong customer relationships and fostered teamwork across pharmacy settings. I'm also more knowledgeable about regulatory guidelines and policies governing fraud, waste, and abuse pertaining to medication dosages and their approvals/denials.

Pharmacy Technician 1 - Prime Therapeutics LLC - Eagan, Minnesota

(2025-09 - 2026-03)

Using the client clinical criteria, my job as a clinical pharmacy technician was to assess and approve prior authorization pharmacy requests from prescribers received by phone or fax.

Crew Member (Fast Food Restaurant) - McDonald's

(2023-06 - 2023-08)

As workers at a fast food restaurant, we are required to serve customers promptly and accurately, attend to their requirements, and answer any questions they may have whether they are working in the dining area or behind the counter. My main responsibilities as a crew member at McDonald's includes meal preparation, customer service, and maintaining hygienic standards.

• Providing support to crew members, facilitating quick food preparation and delivery.
• Working front counter, drive-thru and the lobby area.
• Greeting customers promptly and taking orders to keep the flow of traffic moving.
• Maintaining a strong sense of personal responsibility.
• Assisting with day-to-day operations, working efficiently and productively with all team members.
• Working effectively in fast-paced environments.

Crew Member (Fast Food Restaurant) - McDonald's

(2022-08 - 2023-05)

My job as a crew member at this fast food restaurant required me to work in various stations - from the front counter to the drive-thru, to the cashier section, and other areas. I took orders, prepared meals, and collected payments; demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency. Also, I made sure to establish a strong and solid relationship with my team mates by working well with them and accepting coaching from our management team.

This job was a part of my career prep/work study program back in my senior year of high school in which I was required to use my free periods off of school to go work and get all my hours in order to get credit for my final grades.

Bachelor of Science - Nursing - The University of Texas At Arlington (2027-05)