Sr. Custom Billing Analyst
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Am currently working as Sr. Custom billing Analyst / Program manager for AWS Monetization billing
Program Manager with over 10 years of experience in cloud billing, financial operations, and cost optimization across AWS and Azure. Led end-to-end billing programs supporting product launches, revenue growth, and compliance, delivering a 20% reduction in billing discrepancies and a 30% improvement in billing cycle time. Drove $5M in annual customer cost savings through optimized cost allocation and pricing strategies.
Strong background in stakeholder management, root cause analysis, escalation handling, and mentoring global teams, with a proven ability to improve customer satisfaction and operational efficiency.
