Prasanna Sankrathi

Pega Certified Senior System Architect (CSSA) with around 10 years of IT experience in enterprise application development, case management, workflow automation, and system integration. Strong hands-on experience in Pega PRPC, Pega Infinity, case types, stages, processes, business rules, decision tables, UI development, and reusable application components. Developed and configured Pega technical rules including Data Pages, Data Transforms, Activities, Flows, Case Types, Decision Tables, Decision Trees, and Validation Rules to support enterprise business requirements.

Supported

Pega application deployments in AWS cloud environments, including environment configuration, application monitoring, troubleshooting, and release validation. Experienced in Pega Data Pages, REST/SOAP integrations, Connect-REST, Connect-SOAP, SQL, and enterprise data management. Experienced in developing BPM workflows involving approval routing, business validations, customer servicing, and enterprise process automation.

Skilled in troubleshooting, root-cause analysis, performance tuning, deployment, production support, and application maintenance using Pega Tracer, Clipboard, and PAL. Strong understanding of Agile/Scrum, SDLC, application security, testing, and Pega guardrails, with experience collaborating across development and business teams.

Senior Pega Developer - FORD Motor Company

(2020-05)

Consumer Warranty Automation Tool

• Developed Pega applications using Pega Infinity and PRPC, implementing case management, workflow automation, and reusable application components.
• Designed Case Types, Stages, Processes, SLAs, routing, approvals, notifications, and escalation rules.
• Configured Data Pages and Data Views to retrieve, cache, and manage data from enterprise systems.
• Developed REST/SOAP integrations using Connect REST, authentication mechanisms, JSON/XML, and enterprise APIs.
• Developed user interfaces using Pega UI components and Constellation where applicable.
• Followed Pega guardrails, branching strategies, ruleset versioning, and rule merge practices.
• Participated in DevSecOps activities, including security remediation, code quality checks, testing, and deployment validation.
• Collaborated with cross-functional teams in Agile/Scaled Agile delivery, including PI Planning, sprint planning, and backlog refinement.
• Used Tracer, Clipboard, PAL, and Log Analyzer to investigate application errors and performance issues.
• Used PLA, SMA, and PDC for log analysis, system monitoring, and application health diagnostics, if applicable.
• Performed root-cause analysis and resolved production incidents, integration failures, and application defects.
• Optimized application performance by analyzing database queries, data access, rule execution, and case processing.
• Supported unit testing, integration testing, deployments, rule migration, application upgrades, and post-release validation.
• Collaborated with business and technical stakeholders to clarify requirements, refine user stories, and define acceptance criteria, if applicable.

Technical Consultant/QA Analyst - Bizagi - DC(washington)

(2018-05 - 2020-04)

Health Care insurance workflow Automation

• Designed, developed, and configured Pega PRPC applications to automate healthcare insurance workflows and business processes.
• Developed and maintained Pega Case Types, Stages, Processes, Flow Actions, and SLAs to manage workflow progression, task assignments, approvals, and escalations.
• Configured business rules, Decision Tables, Decision Trees, When rules, and Validation Rules to support business logic and workflow decisions.
• Created and maintained Data Pages, Data Transforms, Properties, and data objects to retrieve, transform, and validate application data.
• Developed user interfaces using Sections, Harnesses, Portals, and Flow Actions to support efficient workflow processing and user interactions.
• Implemented and validated REST/SOAP integrations to exchange data between Pega applications and external enterprise systems using JSON and XML.
• Used SQL queries to validate database records, investigate data discrepancies, and verify application processing results.
• Performed functional, integration, regression, and end-to-end testing to validate case processing, business rules, integrations, and workflow outcomes.
• Troubleshot application defects and workflow issues using Pega Tracer, Clipboard, application logs, and database queries.
• Collaborated with business analysts, developers, QA teams, and stakeholders to translate business requirements into technical solutions and test scenarios.
• Supported defect resolution, rule migration, deployment validation, technical documentation, and release activities within an Agile/Scrum environment.

Pega Developer - Virtusa /AIG India/new jersey - India/new jersey

(2014-12 - 2017-08)

AIG(MNP) It is an underwriter project, the basic theme of this project is to generate desired policy type for each country on a criteria. Based on the data provided in the Input Screen the output screen will be generated. Environment:PRPC, PEGA PRPC V 7.1.5, Angular JS, HTML &JavaScript, Java, Oracle SQL Developer,HP ALM,Rally

• Handled the Pega Application upgrade from PRPCV6.3 to PRPCV7.1.x
• Identified reporting requirements specific to general business needs, functional needs, non-functional needs, required data attributes and BPM specific workflows.
• Developed Rules based process to support business needs, expansion and performance improvements using Pega PRPC.
• Worked on developing the user interface for the application using Harness, sections, obj-HTML rules and HTML properties.
• Worked on activities, created properties and property rules like Edit-input, Edit Validate rules.
• Creation of database, users, schema, tables partitioning, Indexes on tables, creation of views.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Involved in Creating Activity, Harness, Circumstancing, Work Flow, Validation Rules, Data Modeling, properties, Class Structure and Correspondence,
• Created User Interface such as Sections, Flow actions, and Harness.
• Implemented various PRPC components like Decision Tables, Decision Trees, Declare Expressions, Constraints, and Indexes.
• Creating activity, flows and screens. Developed and designed class structure, workflows as well as integration between systems for smooth and optimized operation of systems.
• Involved in defect fixing.
• Followed Pega guardrails while creating rules for optimal reuse, maintainability and performance.
• Migrated rules from one environment to other environment by creating product and patch rules.

Bachelor of Engineering - Computer Science - Jawaharlal Nehru Technological University, INDIA (2013)