Preyasi Desai

• I have 3 plus years of experience in IT as Salesforce Admin, Business Analyst and Consultant.
• Comprehensive knowledge of Software Development Process using Agile and Waterfall methodologies, having thorough understanding of various phases like Requirements, Analysis, Design, Development and Testing.
• Experience in Administration, Configuration, Implementation, Development and Support of Salesforce CRM and

Salesforce SFA applications based on Apex Language and leveraging Force.com.

• Experienced in Declarative and Programmatic development of Salesforce.com Cloud.
• Experience on development in creating Objects, Triggers, Apex Classes, Visual Force pages, Standard Controllers,

Custom Controllers and Controller Extensions.

• Worked on Data Exchanges using Adobe Analytics and Worked on Sales force communities like Newsletter

Management, CCC Service Cloud Customer Portal.

• Good experience with integration features in Salesforce using REST and SOAP APIs.
• Experience working with marketing cloud to personalize email marketing, engaging messaging, social marketing,

and manage ad campaigns.

• Skilled in understanding and implementing the new salesforce Lightning Experience.
• Well versed in understanding CRM business processes like Forecasting, Campaign management, Lead

Management, Territory Management, Order Management, Account Management, Case Management, pipeline management and merging management in a multi-tier environment.

• 3 plus years of experience in IT as Salesforce Admin, Buisness Analyst and Consultant.
• Comprehensive knowledge of Software Development Process using Agile and Waterfall methodologies, having thorough understanding of various phases like Requirements, Analysis, Design, Development and Testing.
• Experience in Administration, Configuration, Implementation, Development and Support of Salesforce CRM and

Salesforce SFA applications based on Apex Language and leveraging Force.com.

• Experienced in Declarative and Programmatic development of Salesforce.com Cloud.
• Experience on development in creating Objects, Triggers, Apex Classes, Visual Force pages, Standard Controllers,

Custom Controllers and Controller Extensions.

• Worked on Data Exchanges using Adobe Analytics and Worked on Sales force communities like Newsletter

Management, CCC Service Cloud Customer Portal.

• Good experience with integration features in Salesforce using REST and SOAP APIs.
• Experience working with marketing cloud to personalize email marketing, engaging messaging, social marketing,

and manage ad campaigns.

• Skilled in understanding and implementing the new salesforce Lightning Experience.
• Well versed in understanding CRM business processes like Forecasting, Campaign management, Lead

Management, Territory Management, Order Management, Account Management, Case Management, pipeline management and merging management in a multi-tier environment.

I have worked with IBM as a Senior Salesforce Solution Consultant and Business Analyst.

I also worked with TCS, EcoTerra as a Salesforce Admin/Develope/ BA

Education and Training

Gujarat Technological University - India | Bachelor of Computer Engineering

Certifications

Salesforce Certified Platform App Builder, ID: - 20914165

Salesforce Certified Platform Developer 1, ID: - 21205041 Salesforce Certified Administration, ID: - 22987489 Salesforce Certified Business Analyst, ID: - 2960017