Rajan Bhandari

Dynamic professional with a proven track record in staff management and crime prevention, honed across roles at Microsoft and Ohm Data Center. Excelled in stress-resistant environments, leveraging strong problem-solving abilities and effective communication to enhance security and operational efficiency. Skilled in reporting and handling confidential information, consistently achieving key objectives with minimal supervision.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives.

Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance.

Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Security Officer at Microsoft (2016-04 – Present)

• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Reported suspicious activities and persons to law enforcement.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Responded quickly to incidents and assessed active situations for security concerns.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Wrote detailed reports of all security breaches and investigations.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Investigated suspicious activities and persons to maintain security of premises.
• Monitored CCTV cameras and alarm systems for security breaches.
• Completed full building and grounds patrols to spot and investigate concerns.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to emergency situations to assess and deflect issues.

Team Member at Walmart (2013-09 – 2016-04)

• Operated register to process payments and collect cash payment for order totals.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Trained new team members by relaying information on company procedures and safety requirements.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.
• Learned all required tasks quickly to maximize performance.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Gathered, organized and input information into digital database.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Generated reports detailing findings and recommendations.
• Educated staff on organizational mission and goals to help employees achieve success.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Observed packing operations to verify conformance to specifications.
• Developed effective improvement plans in alignment with goals and specifications.
• Conducted regular reviews of operations and identified areas for improvement.
• Evaluated customer needs and feedback to drive product and service improvements.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Assisted with inventory counts and stocking of merchandise.
• Addressed and resolved customer complaints in polite and professional manner.

Electrician at Coca-Cola Company (2005-10 – 2013-06)

• Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
• Stored and maintained power tools and equipment for each job.
• Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
• Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
• Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
• Enhanced quality control by inspecting condition of equipment and tools.
• Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
• Inspected electrical systems, equipment and components to identify hazards, defects and need for adjustment or repair.
• Troubleshot and repaired malfunctioning systems and components.
• Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
• Examined electrical units for loose connections and broken insulation.
• Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
• Fabricated custom and replacement parts according to specifications, using hand tools.
• Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
• Studied building schematics to determine location of wiring and equipment.
• Followed state and local building regulations based on National Electrical Code.
• Instructed customers on proper use and safety of electrical systems and equipment.
• Managed business report generation, recordkeeping and supply ordering.
• Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.

IT Technician at Ohm Data Center (2003-01 – 2005-09)

• Inspected, evaluated and calibrated electrical and mechanical systems and equipment components.
• Stamped grommets into canvas using mallets and punches or eyelet machines.
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Configured systems according to prescribed software and hardware frameworks.
• Diagnosed and troubleshot hardware, software and network issues.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Installed, configured and maintained computer systems and network connections.
• Developed and implemented preventive maintenance procedures.
• Monitored system performance to identify potential issues.
• Installed and configured operating systems and applications.
• Removed malware, ransomware, and other threats from laptops and desktop systems.
• Configured and tested new software and hardware.
• Tested new software and hardware prior to deployment.
• Researched and identified solutions to technical problems.
• Patched software and installed new versions to eliminate security problems and protect data.
• Created user accounts and assigned permissions.
• Proved successful working within tight deadlines and a fast-paced environment.
• Managed system-wide operating system and software deployments as well as related software upgrade problems.
• Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Performed troubleshooting and repaired peripheral devices such as printers, scanners and Type.
• Set up PCs, projectors, and microphones for use in video conferencing rooms.
• Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.

Bachelor in Economics in Economics – Trivubhan University (2010-01 – 2010-01)