Ian Hess

Dynamic professional with a proven track record at Mobile Notary, delivering exceptional customer service and ensuring compliance with legal standards. Adept at problem-solving and multitasking, I effectively managed client appointments while educating them on notary processes, enhancing their understanding and satisfaction. Committed to integrity and detail-oriented service.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Notary Public - Mobile Notary - 109 N Cherry St

(2026-03)

• Administered notarization services for legal documents, ensuring compliance with state regulations.
• Facilitated mobile notary appointments, accommodating client schedules and locations efficiently.
• Verified identification and ensured document authenticity to prevent fraud and uphold integrity.
• Educated clients on notary processes, enhancing understanding of legal requirements and procedures.

Chef De Partie - Ledgerock Golf Course - 1 Greenbrier Drive Mohnton PA

(2024-10 - 2025-04)

• Prepared and plated high-quality dishes in accordance with menu specifications.
• Assisted in maintaining kitchen cleanliness and adhering to food safety standards.
• Collaborated with team members to ensure timely service during peak hours.
• Managed inventory of ingredients, minimizing waste through effective stock rotation.
• Managed inventory efficiently, rotating stock to ensure freshness while minimizing spoilage or waste.
• Worked closely with front-of-house staff to facilitate excellent customer service.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Appointment Setter - Install America - Mohnton PA

(2024-09 - 2024-10)

• Conducted outbound calls to schedule appointments with potential customers.
• Utilized CRM software to manage leads and track appointment outcomes.
• Collaborated with sales team to align on customer needs and service offerings.
• Provided follow-up communication to confirm appointments and address inquiries.
• Assisted in identifying trends in customer feedback for process improvement discussions.
• Documented call notes and updated client information for accuracy in records.
• Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
• Collaborated with sales team members to share leads and strategies for securing appointments with high-level decisionmakers.
• Resolved customer problems and complaints.

High School Diploma - ARLENE LISSNER HIGH SCHOOL (2022-05)