RamPriya Ramakrishnan

Product Leader with 20+ years building Enterprise SaaS, Business Systems, ERP, and AI Platforms from strategy through commercialization across startups and Fortune 500 organizations. Proven track record building Product Operating Models, defining product strategy, commercializing new products, and translating complex operational workflows into scalable software solutions. Partners closely with Engineering, Design, AI/ML, Sales, Finance, and executive leadership to deliver measurable business outcomes.

Program Manager, New Product Operations - TraceAir Technologies - Bay Area, CA

(2025-09)

• Built TraceAir's New Product Operations organization from the ground up in 60 days, establishing the Product Operating Model, portfolio governance, commercialization framework, and cross-functional operating rhythms across six enterprise cloud products — aligning Product, Engineering, Sales, Finance, GIS, Marketing, Customer Success, and Operations toward a $2M revenue target.
• Managed the New Product portfolio across eight strategic offerings (ALTA, TOPO, LiDAR, Layout Generator, rFMM, Panorama Packages, Bronze Scans, Surveying Services), driving product strategy, roadmap prioritization, build-versus-buy evaluations, investment planning, pricing, packaging, and executive decision-making.
• Owned end-to-end strategy and commercialization of the rFMM subscription product, transforming an on-demand service into a recurring-revenue offering projected at ~$500K in annual gross margin — defining the business case, pricing model, SKU strategy, GTM plan, sales enablement, renewal model, and automation workflows across Product, Engineering, GIS, RevOps, Finance, and Sales; launch exceeded initial adoption targets.
• Architected the business strategy to launch Surveying Services as a standalone business — CEO business plan, financial model, dedicated P&L, commercialization roadmap and investment strategy supporting a $92K multi-state expansion and a three-year plan projected at $2M revenue and 65% gross margin.
• Owned product architecture and commercialization for Panorama Packages, defining pricing, packaging, SKU strategy, seller enablement, and go-to-market plans across customer segments.
• Designed the Product Readiness Framework and Product Maturity Scorecard, standardizing stage-gate governance and cross-functional accountability; elevated LiDAR and ALTA Survey to Green-band maturity scores (83.5 and 73.4).
• Wrote the SOPs functional stakeholders used to move products through launch and developed OKRs for the NPO organization to drive outcome-based planning against the portfolio's revenue target.
• Synthesized Voice of Customer insight, sales pipeline data, operational metrics, and unit economics into executive strategy, prioritization, and go/no-go investment recommendations.

Head of Product, AI Platform - KindWorks.AI - Remote

(2024-02 - 2024-05)

• Defined product vision and roadmap for an AI-powered behavioral wellness platform across web, Slack, Microsoft Teams, and WhatsApp, reducing time-to-market by 30% and increasing engagement by 25%
• Worked with AI engineers to define conversational AI behaviors, prompt strategies, and evaluation metrics for the "Beni" AI agent, shipped into production across Slack, MS Teams, and WhatsApp.
• Ran A/B tests on exercise selection and timing to improve completion and retention, and defined KPIs and dashboards for activation, retention, and feature adoption.

Product Leader / Senior PM - Inhabit IQ – Anyone Home - Orange County, CA

(2021-12 - 2023-05)

• Led full-lifecycle development of a cloud-based B2B CRM platform for leasing, property management, resident communications, and marketing automation, reporting directly to the CEO.
• Built and institutionalized an organization-wide customer interview program, translating feedback into prioritized roadmap decisions and driving NPS from negative to +40 within one year.
• Developed new playbooks and automation workflows, cutting marketing funnel drop-off 70% and onboarding time 25%.
• Led product definition and business architecture for a mission-critical Lockbox Asset Management platform — end-to-end workflow, database architecture, and technical design across three PMs and engineering over three sprints — saving over $1M annually by automating manual operations.
• Overall portfolio results: 40% increase in NPS and 30% revenue growth.

Founder & CEO - Cloud Pencils Inc. - San Antonio, TX

(2018-06 - 2020-05)

• Founded and scaled a configurable 0→1 enterprise business systems spanning CRM, Sales, Finance, Purchasing, Inventory, Manufacturing, and Reporting, translating complex operational workflows into scalable enterprise software for SMBs across South Asia and the Middle East.
• Owned end-to-end product strategy, roadmap, customer discovery, pricing, packaging, commercialization, and go-to-market execution, partnering directly with customers to simplify enterprise-grade ERP capabilities traditionally offered by Oracle and SAP.
• Ran data-driven sales campaigns and optimized high-value modules, reducing CPC by 20%.

Account Director - Larsen & Toubro Infotech (LTI) - San Antonio, TX

(2015-09 - 2016-05)

• Grew Fortune 100 oil & gas accounts to $2M annually and overhauled sales/forecasting systems to improve pipeline accuracy.

VP, Product Strategy & Engineering - Computer Solutions, Inc. - San Antonio, TX

(2014-01 - 2015-07)

• Worked closely with the CEO to set product strategy for the company's enterprise software platforms, and secured partnerships with SAP, Oracle, and IBM Maximo.
• Hired and trained lean product engineering teams to execute .NET product development under Agile.
• Architected an on-premise and SaaS enterprise solution for worldwide oil and gas clients.

Founder & CEO - Prilogsys LLC

• Built a profitable services and training firm, including a certification division that raised productivity 15% and marketing ROI 20%.

Program/Project Manager - Cognizant Technology Solutions

• Delivered enterprise software transformation programs across Healthcare, Banking, Insurance, and Retail before co-founding Cognizant's Automation Testing Center of Excellence; served as onshore liaison for MetLife, cutting case closure time 60% and approval workflows 75% while maintaining 95% on-time delivery.

M.B.A. - Operations, Strategic Management & Entrepreneurship - University of Chicago, Booth School of Business (2011-09 - 2013-05)

B.E. - Computer Science - University of Madras (1998-09 - 2002-05)