Rayen Ben-Aoun

Scholar graduate with a unique blend of industry experience and fresh drive, skilled in data analysis, game development, and leadership. Brings adaptability, cross-cultural collaboration, and innovative problem-solving to help cutting-edge organizations succeed.

Data Manager and Analyst Intern at Gilbarco Veeder-Root (2024-06 – 2024-07)

• Managed and analyzed large datasets using Excel, performing data cleaning, manipulation, and validation tasks to ensure data accuracy and integrity
• Developed advanced Excel spreadsheets and templates for data visualization and analysis, utilizing pivot tables, to automate data processing tasks
• Created insightful graphs, charts, and dashboards in Excel to visually represent trends, patterns, and key performance indicators (KPIs) for management and stakeholders
• Compiled comprehensive reports summarizing findings from data analysis, providing actionable insights and recommendations to support strategic decision-making
• Developed a skeleton for a trend analyzer in C++

Senior Peer Mentor at Academic Success Center - UHD (2024-08 – Present)

• Manage 120 students in successfully navigating their first semester of college to increase retention and graduation rates
• Provide academic guidance, study strategies, and time management techniques to help students adapt to university life
• Conduct regular one-on-one check-ins to offer support, answer questions, and address challenges
• Organize workshops and group study sessions to foster a supportive and inclusive learning environment
• Collaborate with faculty and student organizations to connect mentees with resources and networking opportunities

IT Support Assistant at Academic Success Center - UHD (2023-08 – 2024-06)

• Provided technical support for faculty, staff, and students, troubleshooting hardware, software, and account access issues
• Assisted with computer setup, software installation, and workstation maintenance
• Supported Microsoft Office, campus applications, printers, and classroom technology
• Diagnosed and resolved basic network connectivity and system issues
• Maintained accurate records of support requests and resolutions
• Assisted users with password resets, account management, and technical guidance
• Responded to support requests promptly, ensuring minimal disruption to campus operations
• Worked with faculty and staff to resolve technical issues related to classroom and office technology

Game Developer in Unity at DOED Summer Internship (2022-06 – 2022-07)

• Investigated core concepts and mechanics of Unity hub objects, gaining an in-depth understanding of their functionalities
• Designed and implemented functional UI elements corresponding to various game scenes, enhancing user interaction and navigation
• Developed a dynamic game utilizing algorithms to procedurally generate objects, enhancing gameplay diversity and engagement
• Collaborated closely with a professor to deepen understanding of key game development fundamentals and refine technical skills
• Prepared and submitted weekly progress reports detailing project advancements and current tasks, ensuring alignment with project milestones
• Successfully delivered the initial iteration of a fully functional game, featuring interactive scenes and defined objectives for user engagement

Sports Supervisor & Front Desk at Sports and Fitness Center - UHD (2022-01 – 2023-05)

• Ensured efficient operation and coordination of sporting events serving up to 150 students
• Oversaw logistics for 30–40 events, adapting to changing requirements to maintain seamless operations and high participant satisfaction
• Managed equipment and technology inventory, ensuring availability, safety compliance, and proper maintenance
• Provided frontline technical and operational support to staff and students, assisting with system access, scheduling platforms, and facility technology
• Handled high-volume front desk operations, including greeting members, verifying access, and resolving service issues
• Answered and directed phone calls, responding to scheduling, membership, and facility inquiries professionally and promptly
• Entered, verified, and maintained accurate digital records for events, reservations, attendance, and inventory
• Prepared daily reports, operational logs, and incident documentation
• Troubleshot basic hardware, software, and connectivity issues to minimize service disruptions
• Coordinated communication between staff, supervisors, and campus departments to streamline workflows
• Enforced facility policies and safety standards to ensure a secure and welcoming environment

Bachelor of Science in Computer Science – University of Houston-Downtown (UHD) (2025-12)