Raymond Hoffstaedter

Experienced Facilities and Maintenance Management professional with 17+ years of leadership experience overseeing commercial, residential, hospitality, healthcare, and industrial facilities. Proven success managing maintenance teams, vendors, CMMS platforms, preventative maintenance programs, capital projects, tenant relations, and regulatory compliance. Skilled in HVAC, electrical, plumbing, mechanical systems, building operations, budgeting, staffing, training, and safety management.

Strong background in supervising engineers, technicians, and support staff while ensuring operational excellence and exceptional customer service.

Senior Maintenance Manager at Cooperative Laundry (2025-08 – 2026-06)

Reason for Separation: Company-wide layoff.

• Led maintenance operations for industrial laundry production facilities.
• Managed and developed Reliability & Maintenance Engineering (RME) technicians.
• Established departmental goals, performance expectations, and training programs.
• Conducted performance reviews, attendance management, and conflict resolution.
• Oversaw preventative, predictive, and corrective maintenance programs.
• Maintained and troubleshot electrical, mechanical, and automation systems.
• Managed boilers, steam systems, compressed air systems, water systems, and heat exchange equipment.
• Diagnosed and repaired PLC-controlled equipment and automated production systems.
• Managed CMMS operations, inventory control, labor utilization, and maintenance planning.
• Recruited, interviewed, and onboarded maintenance personnel.
• Prepared weekly operational reports and coordinated maintenance activities with production teams.

Assistant Director of Facilities at Shopify (2024-06 – 2025-01)

Contracted Position

• Directed daily facilities operations and maintenance programs.
• Supervised facility staff and provided training, coaching, and performance management.
• Coordinated service contracts and vendor relationships.
• Managed work order assignments through CMMS platforms.
• Conducted facility inspections, site walkthroughs, and quality assurance reviews.
• Oversaw maintenance projects and building improvements.
• Managed payroll, scheduling, and staffing activities.
• Reported operational performance directly to regional leadership.
• Recruited and interviewed prospective employees.

Tenant Coordinator / Real Estate Development & Facilities at NYU Langone Health (2023-05 – 2024-01)

Reason for Separation: Family obligations related to estate management following the passing of grandmother.

• Coordinated tenant services and facilities operations across healthcare properties.
• Maintained vendor records, documentation, inventory, and procurement activities.
• Conducted safety inspections and identified potential hazards.
• Managed heat, hot water, and building system operations.
• Coordinated repairs and maintenance activities with internal teams and vendors.
• Supervised contractor performance and ensured quality standards were met.
• Managed CMMS systems and service-level agreements (SLAs).
• Oversaw maintenance inventory and equipment management.

Facilities Maintenance Manager at Sonder (2021-12 – 2022-12)

• Directed maintenance operations across multiple hospitality properties.
• Managed maintenance technicians and daily work order distribution through CMMS.
• Coordinated projects with engineering, operations, and hospitality teams.
• Ensured compliance with OSHA, ADA, and company safety standards.
• Monitored maintenance performance metrics and SLAs.
• Conducted recruiting, interviewing, and staff development activities.

Maintenance Manager at WeWork (2018-05 – 2020-08)

Reason for Separation: Workforce reductions related to COVID-19 business impacts.

• Managed facilities teams supporting multiple commercial office locations.
• Oversaw preventative maintenance programs for HVAC, refrigeration, plumbing, and fire safety systems.
• Coordinated vendor services, installations, repairs, and large-scale projects.
• Conducted quality inspections and ensured timely project completion.
• Managed inventory, shipping logistics, and facility operations.
• Administered CMMS systems and SLA performance tracking.
• Recruited and interviewed facilities personnel.

Maintenance Supervisor at Planned Companies (2014-12 – 2018-02)

• Supervised daily building maintenance operations.
• Conducted unit inspections and responded to tenant service requests.
• Managed maintenance logs and preventive maintenance schedules.
• Supervised maintenance and cleaning staff.
• Coordinated vendors and specialty contractors.
• Participated in recruiting and hiring activities.

Apprentice Electrician / Helper at PNC Electric (2012-03 – 2014-12)

• Assisted with installation and repair of electrical systems and components.
• Performed troubleshooting of circuits, breakers, motors, transformers, and controls.
• Assisted with security systems, lighting systems, and power distribution installations.
• Maintained tools, inventory, and warehouse organization.

Maintenance Supervisor at DoubleTree Hotel (2010-01 – 2012-03)

• Managed building maintenance operations and hotel engineering support.
• Coordinated maintenance activities with housekeeping and operations teams.
• Performed repairs, equipment inspections, and installations.
• Managed vendor relationships and project coordination.
• Oversaw inventory management and logistics operations.
• Participated in recruiting and interviewing activities.

General Tradesman Apprentice at New York State Revitalization Team (2007-04 – 2009-12)

• Assisted with carpentry, drywall, flooring, ceiling installation, and renovation projects.
• Performed window installation and structural repairs.
• Managed construction materials and logistics.

Laborer at Minelli Bros. Cement & Construction (2005-01 – 2007-02)

• Performed demolition, masonry, concrete preparation, and construction support activities.
• Assisted with residential and commercial construction projects.

Electrical Engineering (Trade School) in Electrical Engineering – Berk Trade and Business School (2014)

High School Diploma – Benjamin N. Cardozo High School (2000)