Reginald Fleets

Progressive twenty-five years of professional consulting experience in PMO Governance Leadership, PMO IT Project Management, IT Software Systems Design, Development, and Implementation Delivery. Twelve years specialized consulting expertise in IT Digital Healthcare Software solutions. Senior IT Project Manager experience in establishing and developing Project Management Office (PMO) Governance Methodology, Processes, Standards, and Procedures. Senior IT Project Management Leadership experience in Agile / Scrum / Sprint self-organizing and cross-functional Software Development Team collaborative environments. ScrumMaster / Scrum-Sprint Team Facilitation, Planning and Management for Incremental and Iterative Delivery of highly complex and dynamic systems. Enterprise DevOps IT Deployment and Release Project Management. 

 IT PMO Governance IT PMO Project Management. Professional Senior PMO Project Management Governance / Project Manager Consulting Summary Experience:

· PMO Governance Project Manager experience in establishing and developing Project Management Office (PMO) Governance Methodology, Processes, Standards, and Procedures for Gwinnett County DoITS PMO Office.

· PMO Senior IT Project Manager

Managed Vendor Financial Grants Management Software product implementation for Finance Dept. Managed GIS software product delivery for DoITS GIS Department. Managed SAP software and server updates and patches for ERP Product Solutions Dept. Managed on premise to cloud Migrations. Kofax product solutions and Energy Cap Utility Billing software product solutions management. Tax Assessor’s Office software application enhancement implementation management.

· PMO Senior Change Control Management Project Management (Manager) Consultant expertise and experience managing the Change Management (CR) process of soliciting and engaging in communications with Business Analyst, Plan Business Partners and Technical Teams as to obtain the needed information for understanding all project Change Requests that included: scope, schedule, or cost changes, new or missed business or technical requirements, Project/Program resource changes(additions), documentation only changes, budget/funding alignment changes, critical implementation due to design flaws or coding errors

• PMO Senior Change Control Management Project Management Consultant expertise and experience working directly with Technical PMs, IT Teams and subject matter experts in the coordination, gathering, analysis, sizing, reporting, tracking and management of Rough Order of Magnitude (ROM) estimating process, Ballpark, Consulting CSRs, and the Enterprise Estimating (EOR) Processes from all impacted project release waves of multiple Programs and Projects.

• PMO Senior Change Control Management Project Management Consultant - responsible for onboarding, education and training of new project/program resources on PMO processes, procedures and methodologies. Responsible for spearheading the review of existing PMO processes, procedures and methodologies and leading organizational change through Change Management and Agile Project Management Systems such as Atlassian Jira ™ - Atlassian Confluence™ , Microsoft Office SharePoint web-based organizational collaborative integration platform for Change Management, PPM Market-Leading Portfolio & Work Management Solutions by Planview and IBM Rational DevOps IT Organizational Collaboration Tools.

· PMO Senior Change Control Management Project Management (Manager) Consultant PMO Portfolio Project Management experience in the strategy, analysis, planning, and management of multiple IT Release Project Portfolios and Project Dashboard Status Reporting on multiple Projects and across multiple Projects.

• PMO Senior Change Control Management Project Management (Manager) Consultant PMO Project Management experience in Weekly IT Integrated Project Plan creation, updating, management and providing accurate Project Plan Status, metrics and goals reporting to C-Level Management for each Delivery phase work activity for multiple Project releases.

• Experienced Project Management Office (PMO) management and execution of PM processes and deliverables requested by plan sponsors and key stakeholders.
• Demonstrated Systems Implementation Deployment Project Management Team Leadership in managing multiple matrixed team resources across IT and business support groups/areas. Proven and effective project management in systems deployment planning and in directing deployment work efforts.
• Experienced Project Manager directly involved in Project Planning, Resource Planning, Project Estimation and Project Plan Management utilizing PMO Planview and MS Project tools.

• QA / IT Project Manager Consulting Expertise:

• Over twelve years of Quality Assurance Test Management Consulting experience and training with leading Fortune 500 Quality Test Management Companies holding Senior IT Software Development roles and responsibilities.

• Professional Consulting with solid hands on experience providing Compuware Professional Testing Services, Spherion Professional Testing Services, and IBM Rational Testing Tools Senior Level Consulting expertise for utilization of IBM Rational Testing and Team Collaboration Tools for Quality Assurance Analysis/Planning/Test Execution and Test Management in both manual and automated testing environments.
• Quality Assurance Department’s Continuous Quality Improvement Groups, Design, Development and Implementation of QA Strategic Plans, QA Software Management Projects.
• Experienced in leading and facilitating high-level and detailed Software Business Requirements Definition (JAD Sessions), Lifecycle Quality Assurance / Stage gate Management, Technical Design Requirements Definition and Risk Management sessions as part of Quality Assurance.

· Experienced with Waterfall, Agile and Rational Unified Process (RUP) oriented Modeling and Best Practices for collaborative customer/stakeholder driven requirements development, and change management.

· Experience implementing Internal and External IT software tools assessments and evaluations to promote effective and efficient software development, testing and change control management.

· Radview WebLoad Performance Testing Tool experience – used WebLoad for performing effective website load testing. Managed and performed load testing of system with thousands of concurrent virtual users against key functional application transactions. Captured metrics and reporting data to analyze, drill-down and understand web server, databases, and other component behave under load. Evaluated response times, data throughput, and identified network, server-side issues.

§ Performed extensive Product evaluation and selection of Load testing and performance testing tool tools such as Micro Focus/ HP/ LoadRunner / Mercury Interactive and other products such as Rational Performance Tester.

EDUCATION

B.S. Computer Technology Indiana State University, Terre Haute, IN ‑ May 1986, Indiana

MBA Program, Masters Business Administration, Indiana Wesleyan University, Indianapolis, IN ‑ April 1995

CERTICATIONS

Certified ScrumMaster® (CSM ®) - SCRUM ALLIANCE®, certification completion Dec 13, 2020

PMP Certification Educational Training Certificate of Completion – Technology Center, Norcross GA July 2015.