Richard Alonso

Innovative team player who executes the relentless pursuit of continuous improvement with sensitivity.

Medical Transporter Driver at ICARE TRANSPORTION (2025-08 – 2026-07)

Full-time position in Medical Transport

• Assisted patients who are being discharged
• Ensure timely arrival to scheduled programming/appointments
• Maintain DOT Certification, DHS Clearance, and clean driving record

Medical Transporter at BRAVE SISTERS TRANSPORTION (2025-01 – 2025-08)

Full-time position in Medical Transport Company

• Assisted patients who are being discharged
• Ensure timely arrival to scheduled programming/appointments
• Maintain DOT Certification, DHS Clearance, and clean driving record

Medical Transporter at Meek Transport. (2022-11 – 2025-01)

Transporting patients to their required destination.

• Assisted patients who are being discharged
• Ensure timely arrival to scheduled programming/appointments
• Maintain DOT Certification, DHS Clearance, and clean driving record

Medical Receptionist/ Assistant Medical Buyer at Concentra Urgent Care. (2021-05 – 2023-08)

Assisting patients and Practitioners.

• Answer the phone in a professional manner and set up appointments
• Professionally assist practitioners, team members, visitors, and patients
• Liaise with patients and their families in a compassionate manner
• Perform all duties within HIPAA regulations
• Assisted requesting and ordering Medical supplies

Leasing Agent at Widefield Apartments. (2020-06 – 2021-03)

Managing the relationship between tenants and owners for various apartment buildings.

• Liaise between landlords and prospective & actual tenants for various apartment buildings owned by two landlords representing approximately 20,000 dollars in monthly rents.
• Managing monthly maintenance person and jobs performed on apartments
• Assisting in filing and managing rents on behalf of landlords by using Google Spreadsheets
• Performed background checks on future tenants and assisted management in the approval process.

Critical Situation Manager at Tek- Experts. (2016-12 – 2020-06)

Managing relationships between Fortune 500 customers and Microsoft during critical software business situations and outages.

• Support Microsoft's Premier Clients on behalf of Tek Experts
• Assistant Fortune 500 Companies with resolving bugs, Configuration errors, Security Incidents, Migrations, etc.
• Gained Knowledge about Microsoft Exchange Server, Azure, Windows Server, Powershell, Windows Active Directory, Patch Management, Dev ops.
• Research, develop, and communicate to senior service delivery managers, software engineers, technical account managers, and senior licensing executive solutions to complex software and hardware challenges.
• Manage relationships with software engineers while they solve the software errors
• Coordinate and drive the resolution of multi-tier corporate enterprise software solutions and software code changes

Office Manager and Marketing Assistant at Total Assets Property Management Corp.. (2010-02 – 2016-10)

Legal Secretary and Office management duties in the office. Conducted Oversaw all aspects of the law office, including, managing client files and maintaining client databases. Cut through non-essentials to the heart of the problems in managing the office.

• Administrative Assistant. Distinguished Maintaining client databases, and attorney billing, oral and written communication with clients.
• Legal Documentation and Bookkeeping. Drafting legal documents according to the attorney's instructions in MS Word and client information sheets, assisted in bookkeeping using Excel and Quickbooks
• Pre-Trail Preparation discovery preparation and indexing exhibits.
• Marketing. Assist in developing and placing ads in local newspapers and online to increase the market share of the firm, with a result of a 30 % increase in business. Using Google Analytics to keep track of advertising channels and funds.

Bachelor in Science in Major – Marketing, Minor - Accounting – Daniel Webster University (2006-01 – 2006-01)

Major - Business Administration in Business Administration – Miami Dade Community College (1996-01 – 1996-01)