Community Engagement Manager at Fulton County Board of Commissioners (2024-01 – Present)
Functions as the primary legislative and policy-making body for the largest county in Georgia. There are seven commissioners who are each elected to four-year terms where six are elected by district while one is elected at large as the commission chair.
- Direct strategic community engagement initiatives throughout Fulton County Commission District 5 by cultivating collaborative relationships with local businesses, civic organizations, and community leaders.
- Serve as the principal liaison between the Commissioner's Office, County departments, local municipalities, and residents to resolve constituent concerns and improve service delivery.
- Coordinate cross-departmental efforts to facilitate timely resolution of constituent inquiries while strengthening communication between government leadership and the community.
- Represent the Commissioner's Office at local civic events and share information with the community about the County and present official proclamations.
- Deliver remarks at grand opening celebrations and neighborhood meetings as the District Representative.
- Develop monthly performance reports summarizing engagement activities and outreach outcomes to support strategic planning.
- Foster collaborative partnerships that encourage civic engagement and strengthen relationships among residents, businesses, nonprofit organizations, and municipal governments.
Senior Compliance Manager at City of Atlanta (2011-01 – 2022-12)
The largest and most populous city in Georgia. It is home to approximately 8000 employees with an operating budget of $2.5B whose mission is to bring opportunity and equity to its residents and clients.
- Served as de facto Deputy Director of the Office of Contract Compliance, providing strategic leadership for supplier diversity, regulatory compliance, and organizational initiatives managing $3.5 billion in annual City contracts.
- Directed contract compliance operations by overseeing data management, performance reporting, and program administration to support executive decision-making.
- Analyzed supplier diversity performance metrics and consistently achieved 31–33% participation across EBO, SBO, DBE, and ACDBE programs annually.
- Managed the legal disparity studies process and U.S. DOT goal-setting methodologies to strengthen diversity program policy development and effectiveness.
- Collaborated with the Law Department to develop department-specific legislation, policy recommendations, and operational improvements.
- Led the City's Title VI Program, advancing equitable access, inclusive service delivery, and federal compliance.
- Administered the City's contract management software, producing executive reporting, spend analyses, and certification metrics for local and federal diversity programs.
- Built strategic partnerships with major public and private stakeholders to expand small business participation.
- Designed and delivered educational outreach programs promoting certification and procurement opportunities.
- Represented the City nationally, presenting best practices in supplier diversity, compliance, and community engagement.
- Managed website content to improve public access to supplier diversity resources.
- Conducted symposiums on the merits of Small, Minority, Disadvantage, & Female Business Enterprise Certification and doing business with the City of Atlanta.
Business Development Manager at City of Atlanta (2010-01 – 2011-12)
- Directed workforce development initiatives connecting adults and youth with employment and career training opportunities.
- Supervised eight facilitators and six volunteers, providing leadership and operational oversight.
- Cultivated employer partnerships creating internship opportunities for approximately 1,600 youth.
- Oversaw operations across 40 worksites, including payroll coordination, timesheets, and participant development.
- Prepared quarterly executive reports highlighting program performance and participant outcomes.
- Implemented the Character Competencies Program pilot through strategic planning and stakeholder engagement.
- Advised clients on career readiness and employment strategies.
- Advised clients on finding new employment and training opportunities to bridge unemployment gaps.
- Supervised the daily facilitation, planning, and implementation of all facets of the CCP pilot program.
- Directed a team of eight program facilitators and six volunteers to execute lesson plans and instruction.
- Strategically cultivated business relationships to provide internship opportunities for 1600 city youth.
- Oversaw the HR management at 40 worksites by tracking student timesheets, payroll, and development.
- Created quarterly Mayor's Youth Council reports to highlight youth and departmental achievements.
Regional Director of Client Services at PRISM Compliance Management (2022-01 – 2023-12)
A national minority-owned software company who inspires economic growth within public and private sector companies by offering solutions that promote diversity and inclusion.
- Provided executive leadership for client service operations across a 12-state territory, directing cross-functional implementation teams serving municipalities, airports, school districts, and other public-sector organizations.
- Managed enterprise software implementation projects from planning through deployment, ensuring successful adoption, stakeholder engagement, and measurable client outcomes.
- Built strategic partnerships with executive leadership, project managers, engineers, and client organizations to align technology solutions with organizational objectives.
- Advised public-sector clients on supplier diversity, workforce inclusion, compliance strategy, and program implementation to strengthen organizational performance and community impact.
- Collaborated with Engineering, Sales, and Product teams to improve software functionality, customer experience, and continuous process improvement.
- Developed client education resources, implementation programs, and executive presentations that increased customer adoption and long-term engagement.
- Represented the organization during executive meetings, strategic planning sessions, and client consultations, reinforcing a reputation for trusted partnership and responsive leadership.
- Employed marketing strategies and campaigns to increase customer awareness and participation in CARES, COMPASS and PRISM University.
Vice President of Training Development at Bankers Management Inc. (2007-01 – 2009-12)
A nationally recognized firm which focuses on developing small financial institutions across the country through training in the areas of credit, lending, and other related issues.
- Developed and marketed financial training curricula to state, local, and community banking associations.
- Conducted weekly seminars
