Robby Rachman

I ama qualified andprofessional Food and beverage service with twelve years of experience in international hotel and 6 months in cruise line and 4 year in land based resorts and independent restaurant in the United State of America . Cooperative I and able to work under pressure. Team player with an eye for detail.

Server Leader - Opening Team - AIOE(AllInOneEatery)Overland Park - Overland Park

(2026-01)

• Responsible for smooth operations in the restaurant area.
• Supervise the performance of the waiters/waitress to comply with the SOP that has been determined.
• Supervise the neatness, discipline and orderliness of the performance of thewaiters/waitress.

Server Leader - Opening Team - AIOE ( All In One Eatery ) - Kansas City Missouri

(2025-09 - 2026-01)

• Responsible for smooth operations in the restaurant area.
• Supervise the performance of the waiters/waitress to comply with the SOP that has been determined.
• Supervise the neatness, discipline and orderliness of the performance of the waiters/waitress.

Restaurant Supervisor - Opening Team - KANSAS GOLDEN APPLE BUFFET

(2024-05 - 2025-09)

• Responsible for smooth operations in the restaurant area.
• Supervise the performance of the waiters/waitress to comply with the SOP that has been determined.
• Supervise the neatness, discipline and orderliness of the performance of the waiters/waitress.

Server - BEST BUFFET , QUINCY ILLINOIS - Quincy Illinois

(2023-10 - 2024-04)

Take care of the needs of the customer in the dining

• Servers greet and seat customers, take food orders, and dining experience
• Communication skill and a good relationship with the public

Food & Beverage Attendant - FRECHMAN’S CREEK BEACH AND COUNTRY CLUB

• Eanys2u0re2d3 i-n Oercst a2r0e 2r3eceiving high-quality service
• The day-to-day duties range from training all levels of servers.
• Overseeing the proper order and flow of dishes,
• Informing staff about specials and food that is sold out,
• Keeping the dining areas clean and organized.

Restaurant Captain - ST REGIS JAKARTA - Jakarta

(2022-09 - 2023-04)

• Responsible for smooth operations in the restaurant area.
• Supervise the performance of the waiters/waitress to comply with the SOP that has been determined.
• Supervise the neatness, discipline and orderliness of the performance of the waiters/waitress.

Assistant Waiter - NORWEGIAN JADE CRUISE LINE

(2022-01 - 2022-06)

• Preparing al the preparation regarding equipment, food and beverage for the waiter, in dining room and Al day dining & specialty restaurant.
• Do the side duties after finish working and report to the check out man/ Leader and Report To Manager In charge
• Handle preparation for every guest have pre order especially for Spanish Guest / Australian guest for VIP at planthouse
• And always make sure doing great service for Vacation Hero and Feel Free for Freestyle daily in the restaurant in the Norwegian Jade

Supervisor Restaurant - PULLMAN CIAWI VIMALA HILLS

(2019-06 - 2022-01)

• Manage the work of subordinate staff.
• Provide policies set by the leader above it to all subordinate staff.
• Carry out projects and work directly.
• Enforce existing rules.
• Able to discipline subordinate staff.

Waiter Seasonal Tastes - THE WESTIN JAKARTA - Jakarta

(2016 - 2019)

• Responsible for smooth operations in the restaurant area.
• Supervise the performance of the waiters/waitress to comply with the S O P that has been determined.
• Supervise the neatness, discipline and orderliness of the performance of the waiters/waitress.

Captain Sana Sini Restaurant - PULLMAN JAKARTA INDONESIA - Jakarta

(2016 - 2016)

• Responsible for smooth operations in the restaurant area.
• Supervise the performance of the waiters/waitress to comply with the S O P that has been determined.
• Supervise the neatness, discipline and orderliness of the performance of the waiters/waitress.

Font Desk Agent and Receptionist - FAVE HOTEL KELAPA GADING BY ASTON

(2015 - 2016)

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign room

Restaurant Manager - PT ORIENCHES ( AUN NEE RESTAURANT)

(2014 - 2015)

• Ensuring that al work programs are carried out properly
• Become a coordinating center
• Supervise supervisors and be able to unite al supervisors' vision and mission to remain cohesive
• Able to provide motivation or enthusiasm to subordinates
• Able to lead well all employees under his authority
• Have a sense of responsibility to al customers

Waiter Sana Sini - PULLMAN JAKARTA INDONESIA - Jakarta

(2013 - 2013)

• Take care of the needs of the customer in the dining
• Servers greet and seat customers, take food orders, and dining experience
• Communication skill and a good relationship with the public

Captain - PT. STRAITS BULLION

(2012 - 2013)

• Responsible for smooth operations in the restaurant area.
• Supervise the performance of the waiters/waitress to comply with the S O P that has been determined.
• Supervise the neatness, discipline and orderliness of the performance of the waiters/waitress.

Senior Waiters - PT. SUPER POTATOHEAD INDONESIA

(2011 - 2012)

• Responsible for smooth operations in the restaurant area.
• Supervise the performance of the waiters/waitress to comply with the SOP that has been determined.
• Supervise the neatness, discipline and orderliness of the waiter / waitress

Servers - PIZZA HUT

(2010 - 2011)

• Take care of the needs of the customer in the dining
• Servers greet and seat customers, take food orders, and dining experience
• Communication skill and a good relationship with the public

SECONDARY SCHOOL - Ma Ammanatul Ummah , Surabaya (2007 - 2010)

BACHELOR OF TECHNOLOGY - Academy Of International Tourism Hotel - Jakarta (2011 - 2014)