Benito Santiago

My passion lies in creating an exceptional dining experience for every guest, by utilizing my in-depth knowledge of food, cocktails, and wine selection. I am skilled in table settings and amenities, adhering to Forbes Standards of Excellence, and have experience managing multi-site, event, and guest services at prestigious hotels and resorts. As a hands-on team leader, I excel in training and mentoring staff, while fostering a collaborative and supportive work environment.

In addition to my strong communication and leadership skills, I am adept at creative problem-solving, ensuring the swift resolution of any challenges that may arise. I pride myself on building rapport and respect with culturally diverse clients, ensuring their satisfaction and long-term retention. I am eager to contribute to a new opportunity, where I can continue to facilitate memorable experiences for guests and drive excellence in service.