Leader in Customer Service
Send a job offer directly to this candidate
Proactive leader with demonstrated success in the Account Management specifically in the contract security industry. Skilled in scheduling, payroll & team building & providing high level of customer service. I promote teams to think outside the box to achieve their goals while building relationships with clients and employees.
06/01/2017 – 08/01/2018
02/01/2016 – 05/01/2017
SECURITY SUPERVISOR, RENOWN HEALTH
Lead team of security and safety professionals in a clinical environment. Led frontline safety operations, written correspondence, research functions and provide high level customer services to company and the Reno community. Developed team of professionals in security operations, emergency response, crisis management, physical security, incident management, and investigation.
06/01/2015 – 01/01/2016
SECURITY DIRECTOR, UNIVERSAL PROTECTION SERVICES
Managed entire day to day security and safety operations for Queen of the Valley Hospital in Napa, CA. Employee interaction, planning and scheduling all state and company compliance deliverables of Security department. Hire, train, develop and manage subordinate staff. Coordinate with all life safety vendors and general contractors to ensure that all security equipment is functioning normally. Primary focus was always servicing employees and resolving issues to ensure 100% client satisfaction. Conducted Security and Risk audit of property, implemented layout of alarm monitoring systems for site. Oversaw overall payroll and billing for all Security services provided.
12/01/2010 – 06/01/2015
SECURITY SUPERVISOR, SECURITAS USA
Lead team of security and safety professionals in a clinical environment at multiple Kaiser Permanente Health locations. Led frontline safety operations, written correspondence, research functions and provide high level customer services to company, client, and community. Supervised team of professionals in security operations, emergency response, crisis management, physical security, incident management, and investigation.
