Robert Kisiel

Results-driven sales and business development professional with nearly a decade of combined experience across mortgage lending, real estate, private aviation, and automotive industries. Career began as co-founder of an automotive detailing business, then carried into fulltime sales and operations for a private helicopter and jet charter company and business development for a cross-market real estate firm spanning South Florida and Poland. Currently serves as Business Development Coordinator for a mortgage lending company, cultivating referral relationships and managing the client pipeline from first contact through close.

Comfortable running a full sales cycle: prospecting, needs assessment, relationship building, and follow-through. MBA candidate in Organizational Leadership (B.A. in Psychology), bringing strong communication and client-management skills to any fast-paced, client-facing environment.

Business Development Coordinator at Residential Plus Services Inc. (2025-01 – Present)

Mortgage Lending, Full-time

• Cultivate referral relationships with Realtors, developers, attorneys, and other industry partners to generate new mortgage business.
• Represent the company at industry networking events and conduct market and prospect research to support outreach efforts.
• Manage the CRM and loan pipeline, assigning incoming leads to licensed loan officers and tracking progress through to close.
• Coordinate with loan officers and clients to gather documentation, provide status updates, and keep transactions moving on schedule.

Business Development & Client Support Associate at Ocean Investments (2021-01 – 2025-01)

Real Estate (South Florida & Poland), Part-time

• Supported business development for a cross-market real estate firm operating in South Florida and Poland, contributing to buyer, seller, and investor outreach on both sides of the Atlantic.
• Conducted prospect and market research to identify potential clients and investment opportunities, organizing findings for the sales team.
• Drove lead generation and client outreach, helping keep a steady pipeline of prospective buyers and investors moving toward close.
• Managed client communication, scheduling, and follow-ups, and supported day-to-day business operations.

Sales & Operations Coordinator at SkyPoland (2019-01 – 2020-01)

Private Helicopter & Jet Charter, Full-time

• Managed client-facing sales operations for a private aviation charter company serving helicopter and jet clients.
• Refined booking and sales procedures, streamlining day-to-day operations and improving client response time.
• Designed and launched a prepaid membership card program rewarding loyal clients with perks like complimentary chauffeur pickup and bonus travel credit, strengthening retention and repeat bookings.

Co-Founder at Kisiel Detailing (2016-01 – 2019-01)

Automotive Detailing Business, Part-time

• Co-founded and helped grow a professional vehicle detailing business, overseeing business development, client acquisition, and day-to-day operations.
• Built the client base from the ground up through local advertising, word-of-mouth referrals, and consistent, high-quality service.
• Developed service procedures and quality standards to ensure a reliable, repeatable customer experience.

MBA in Organizational Leadership – Humphreys University

B.A. in Psychology – Florida International University (2020-08 – 2025-12)