Roberto Rivera Salinas

Secure a responsible career opportunity to fully utilize my training and skills, and create a significant contribution for the growing and success of the Company and/or Institution where I can utilize my knowledge and experience.

Patient Navigator-Qualified Medical Interpreter - Flushing Hospital Medical Center - 4500 Parsons Blvd, Queens, NY

(2020-04)

• Helping patients to manage information inside the Health care facility, solve problems, direct patients to resources and manage their health information, coordinate schedules, appointments and to reduce barriers between the patient and the Healthcare team.
• Understanding the cultural and social barriers of patients providing Interpretation services in order to establish a better communication between the health care staff and the patient.
• Working directly with HealthFirst Healthcare Insurance, bringing direct communication with patients providing health maintenance and care management as needed.
• Assuring Patients are following up with their PCP and specialists for proper care.
• Focusing on patient care with Chronic registries, such as Hypertension, Diabetes and High Cholesterol, scheduling appointments and providing service for Medication adherence follow ups.
• Lifestyle Coach for the National Diabetes Prevention Program (NDPP) in compliance with CDC standards of Quality.
• Facilitator for the Freedom from Smoking program promoted by the American Lung Association.

Bartender/Server - Planet Hollywood Times Square - Manhattan, NY

(2025-07)

• Preparing and setting up the bar during morning shifts.
• Brunch on weekends, service bar, and side work.
• Fast-paced, and well-known restaurant in Times Square.
• Multitasking at every shift by serving guests.
• keeping the bar clean and organized while preparing drinks.

Server/Bartender/Food Runner - White Radish Restaurant - Forest Hills, NY

(2021-05 - 2025-11)

• Bartending, serving, food running, bussing and hosting.
• Creating a unique and pleasant experience to all our guests; providing excellent service.
• Detail oriented.
• Working weekends during brunch hours, setting up the bar, tables as well as preparing and scheduling reservations.
• Acting promptly to the needs of our costumers.
• Maintaining a sense of urgency and priority towards our guests at all times.

Tax Collector And Administration Assistance - Municipal Council Treasury Hermosillo - Hermosillo, Sonora, Mexico

(2005-12 - 2019-08)

• Recovery and management of bill taxes in the Capital city from the State of Sonora, Mexico.
• Council payments from landing properties, bank accounts, and online payment accounts, reducing the waiting line by 30%.
• Creating contracts for citizens with debt, providing discounts and flexible payment options.
• Accounting coordinator internship by relocations of bank reimbursement payments and/or construction companies.

Deli Supervisor And Manager - MMCINEMAS - Hermosillo, Sonora, Mexico

(2005-03 - 2005-12)

• Supervising Deli and candy stores of the Cinema, inventory and accounting, weekly inventory and employee schedules.
• Negotiating contracts with vendors on a weekly basis.

Cashier Supervisor - SORIANA STORES - Hermosillo, Mexico

(2001-03 - 2005-02)

• Supervising 47 employees, recruiting and training new staff.
• Incentive payments, costumers invoice capturing.
• Weekly publishing developments and monthly reports from cashiers.
• Reducing customer lines by 80% during peak hours.

Bachelor - Communication and Media Sciences - University of Sonora, Hermosillo, Sonora, Mexico (2001 - 2005)

High School Diploma - Human Resources - CEIF High School, Nogales Sonora, Mexico (1997 - 2000)

Qualified Medical Interpreter Certification - Medical interpreting - Hunter College, Manhattan, NY (2019-07)