Regional Support Specialist - Coldwell Banker Realty
(2026-02)
Provide operational and administrative support to regional leadership and agents, ensuring accurate documentation and compliance with organizational policies.
- Develop and maintain process guides and reference materials to support onboarding and daily workflows.
- Support training initiatives by assisting with resource preparation, system navigation guidance, and troubleshooting internal platforms.
- Utilize multiple enterprise systems to manage records, update accounts, and ensure data accuracy across transactions.
- Communicate complex procedures clearly to diverse stakeholders, reinforcing consistency and service standards.
- Manage competing priorities in a fast-paced environment while maintaining attention to detail and confidentiality.
- Collaborate cross-functionally to streamline processes and improve efficiency across regional operations.
Ceramics Teacher - Skyline High School
(2022-07 - 2025-05)
- Designed and delivered engaging instructional programs, including hands-on demonstrations, presentations, and materials.
- Developed onboarding and training resources for new staff, enhancing operational efficiency and team consistency.
- Coordinated student exhibitions and school events, managing logistics, schedules, budgets, and stakeholder communications.
- Tracked and analyzed student engagement and performance data, creating reports to inform instructional improvements.
- Maintained accurate records of departmental operations, student progress, and communications while managing high-volume priorities.
Member Representative - TruWest Credit Union
(2025-10 - 2026-02)
Support members by assisting with basic account inquiries, transactions, and financial service needs while delivering clear and friendly communication.
- Learn and apply TruWest policies, procedures, and compliance standards to ensure accurate documentation and secure handling of member information.
- Navigate internal banking systems to update member accounts, verify information, and process routine financial requests.
- Provide guidance to members on using digital banking tools and troubleshoot basic online or mobile access issues.
- Collaborate with team members and supervisors to strengthen service consistency and ensure a positive member experience.
- Maintain attention to detail while managing multiple tasks in a fast-paced environment, prioritizing accuracy and customer care.
Student Teacher - Hamilton High School
(2021-07 - 2022-05)
- Assisted in developing curriculum, instructional materials, and assessments aligned with program goals.
- Supported classroom operations, event logistics, and stakeholder communication for smooth program execution.
- Conducted performance tracking and data collection to evaluate learning outcomes and instructional effectiveness.
Student Intern - EDUPRIZE Schools
(2021-01 - 2021-04)
- Assisted with administrative support, scheduling, and project coordination to improve departmental workflow.
- Prepared materials, tracked project metrics, and facilitated team communications for multiple initiatives.
Shift Supervisor & Crew Lead - Queen Creek Olive Mill, Häagen-Dazs, AMC Theatres
- Supervised daily operations, staff schedules, inventory, and cash transactions while delivering excellent customer service.
- Trained and coached team members on operational procedures, safety standards, and customer engagement.
- Implemented process improvements to enhance efficiency, accuracy, and overall team performance.
