Roderick Rector

Healthcare and customer-service professional with experience supporting veterans, educating clients on health plans, and maintaining compliance with federal standards. Skilled in benefits assistance, data verification, and workflow coordination in fast-paced environments.

Sales Representative - Amerigroup (Anthem) - Boca Raton, FL

(2024-01 - 2025-10)

• Educated members on Medicaid and Medicare Advantage plans.
• Supported enrollment, eligibility, and benefits navigation.
• Ensured compliance with CMS and HIPAA requirements.

Laundry Lead Worker - Dept. of Veterans Affairs (EMS) - San Antonio, TX

(2022-12 - 2023-06)

• Coordinated sterile linen distribution to support patient care.
• Maintained VA infection-control, safety, and sanitation standards.
• Assisted with daily workflow and operational needs.

Fraud Specialist - Alorica - Remote

(2020-08 - 2022-12)

• Reviewed claims and verified sensitive data.
• Followed regulatory and privacy guidelines.
• Communicated investigation outcomes.

Food Service Foreman - AAFES

(2018-10 - 2021-04)

• Managed food-service operations for military personnel.
• Led staff and maintained sanitation and quality control.
• Delivered high-volume customer service.

Associate of Arts - Business Administration - Northwest Vista College San Antonio (2018-01)

High School Diploma - Alamo Heights High School San Antonio (2013-08 - 2017-06)