Roman Rodriguez

• Reduced operational downtime across multiple sites by rolling out a new escalation matrix and streamlining incident response processes.
• Designed and launched a cost saving program targeting staffing gaps and turnover, resulting in improved retention and reduced overtime costs. In one such instance, this saved $90 million per month on average.
• Built trust between internal teams and site partners by leading collaborative projects focused on continuous improvement and knowledge sharing.

• Managed day to day logistics operations across multiple fulfillment centers, coordinating with cross-functional teams to reduce bottlenecks and improve delivery timelines.
• Led initiatives to improve policy clarity and reduce ambiguity in standard operating procedures.
• Built automated dashboards integrating multiple data sources to improve visibility into key performance metrics.
• Trained and mentored junior team members, focusing on long-term development and retention strategies.
• Acted as a subject matter expert, supporting retail business groups with the implementation of new workflow standards.
• Played a key role in scaling department operations during periods of growth, including site readiness and process documentation.
• Supervised warehouse operations, including inventory control, staffing, and safety compliance.
• Trained new employees and assigned tasks based on individual strengths, helping build a more engaged and efficient team.
• Conducted root cause analysis for product quality issues and implemented solutions to reduce losses.
• Monitored labor allocation and optimized staffing levels to reduce overtime and improve productivity.
• Promoted a safety first culture by leading daily huddles and enforcing consistent use of PPE.

La Joya Community High School — Avondale, AZ

High School Diploma, May 2015