Roopam Gandhi

Experienced administration and event management professional with a background in front desk operations, dispatch logistics, and large-scale event coordination. Proven ability to lead teams, streamline processes, and drive customer satisfaction.

Phlebotomist - BioLife Plasma Services - Fresno, CA

(2025-09)

• Perform plasma collection and venipuncture procedures while ensuring donor safety and comfort.
• Monitor donor vitals and maintain compliance with FDA, OSHA, and company SOPs.
• Accurately document donor data and specimen details in the Laboratory Information System (LIS).
• Support staff training on quality standards and infection control practices.
• Recognized for consistent adherence to safety protocols and positive donor experience.

Administrator - Roots California INC

(2024-12 - 2025-04)

• Coordinated and scheduled daily freight deliveries for up to 50 drivers across regional and long-haul routes.
• Maintained constant communication with drivers to monitor location, route progress, and delivery schedules.
• Acted as liaison between shippers, drivers, and customers to resolve delivery issues and maintain satisfaction.
• Prepared daily, weekly, and monthly logistics reports for management review.

Manager - Aroza Event Center - Clovis, CA

(2023-06 - 2025-02)

• Oversee daily operations to ensure smooth execution of events.
• Collaborate with clients to tailor services for weddings, conferences, and corporate events.
• Lead event planning from concept to execution, improving guest experience and increasing revenue.

Administrator / Dispatcher - Pearl Transport Inc - Fresno, CA

(2018-08 - 2022-09)

• Coordinated fleet logistics, optimizing routes for efficiency.
• Streamlined dispatch processes, reducing delivery times and enhancing customer satisfaction.
• Implemented digital dispatch tools and developed driver performance metrics.

Front Desk Manager - Radio Punjab - Fresno, CA

(2017-09 - 2019-07)

• Scheduled on-air shows and provided marketing and sales support.
• Managed front desk operations and implemented efficient check-in procedures.
• Created advertisements for business owners, improving station reach and revenue.

Associates of Arts - Psychology - Fresno City college (2021-01 - 2025-05)

Bachelor's Degree - Commerce - Birla Institute of Technology and Science (BITS) Pilani (2014-02 - 2016-03)

High School Diploma - Auckland House School (2007-03 - 2013-11)