Rudra Kumar
Customer Service Associate
Talent
PiscatawayMember since August 19, 2026
Transaction handlingDrawer balancingPOS systemsIssue resolutionNeeds-based product recommendationsMicrosoft ExcelGoogle Workspace
·
Hire this person
Send a job offer directly to this candidate
Transaction handlingDrawer balancingPOS systemsIssue resolutionNeeds-based product recommendations
About
Mathematics and Statistics student with one year of high-volume customer service and cash-handling experience, currently preparing for the FINRA SIE. Focused on accuracy, dependability, and turning everyday interactions into positive client experiences — seeking to bring client-first service to a branch banking role.
Experience
Customer Service Associate at Wawa (2025-07 – Present)
- Deliver friendly, attentive service to a high volume of customers, creating a welcoming environment and keeping wait times low during peak rushes
- Process cash, card, and mobile payments with accuracy and balance the cash drawer across shifts
- Guide customers through the mobile app and self-service ordering kiosks, helping them use the technology to complete their orders
- Resolve payment and order issues on the spot, de-escalating frustration and turning problems into positive interactions
- Recommend products and promotions based on customer needs, contributing to add-on sales
- Maintained a full year of dependable attendance while carrying a full-time mathematics course load
Education
B.S. in Mathematics and Statistics – Rutgers University–New Brunswick (2029-05)
Dual Enrollment Courses – Middlesex College
Skills
Customer Service Associate
