Ryan Miller

Results driven Operations Leader with 15+ years of experience in operations, transportation, and warehouse management across various industries, including Waste Management & Food Distribution. Proven track record in driving operational excellence, financial profitability, and leading high-performing teams. Expertise in performance management, team building, & fostering strong customer relationships.

Successfully managed operations for multiple locations, ensuring compliance with safety, DOT & regulatory company standards while optimizing efficiency and cost savings.

General Manager - Bin There Dump That - Gulf Coast Texas

(2024-03 - 2026-06)

Managed full operation of roll off dumpster business across multiple locations

• Customer Development (10% revenue growth in first year)
• Budget Efficiency Successfully Achieved 24'-25'
• Led contractor, builder, homeowner relationships for continued service and new customer acquisition
• Daily Dynamic routing reducing labor, fuel, miles
• Managed relationships with operational partners (Dealerships, Landfills, Transfer Stations, City/County personnel, Ect.), established agreements for reduced rates, service & dump fees
• Performance Management for Salary & Hourly Team (Sales Team, Office Admin, Drivers)
• Safety, Sales Generation, Operational meetings & Incident Investigations

Transportation Manager - Dominos

(2020-11 - 2024-03)

Successful part of new Supply Chain Center Startup (Cooperate & Franchisee Food Distribution across 350+ Stores delivering quality products and excellent customer service)

• Achieved Operational Budget Every Year (upwards of $500k in savings one year)
• Developed multiple Team Members leading them to promotions and career advancements
• Implemented Driver Development Program & Developed Back Haul Program
• Annual performance reviews and appraisals for Salaried & Hourly Team Members (60+ CDL Drivers, 4 Transportation Supervisors, 4 Yard Jockies)
• Safety meetings producing safety culture, DOT Compliance, Audit Readiness
• KPI Reporting- under .05 Cent Cost Per Pound (Regularly routed efficiently at .03&.04) / 93% or greater Fill Rate (Regularly achieved 95% or greater fill Rate accuracy weekly/monthly)
• Fleet Lease & Maintenance Program Management: reducing lease & equipment repair spend

Distribution Supervisor - Coca Cola Southwest Beverages

(2020-02 - 2020-11)

• Accomplished OPEX Budget
• Ensured adherence to delivery standards to establish and maintain positive customer relationships fostering customer trust and volume growth within accounts
• Strategic routing & adjustments to driver schedules resulting in reduction of cost per case & labor OT hours during start of Covid pandemic and market decline
• Served as the liaison between warehouse and sales fostering team collaboration
• Implemented & audited operational procedures for DOT Compliance & Audit Readiness

Operations Supervisor - Nestle USA

(2014-08 - 2020-01)

• OPEX Budget management for warehouse operations, transportation, asset placements/programs, Scan Based Trading Audits, training, employee growth/development, disciplinary action, hiring/separation. Achieved OPEX Goals/Bonuses Yearly
• Multi department relationship building and influence with Sales, Customer Development, and Marketing Teams driving incremental sales growth, Asset tracking, product shrink reduction, strategic cost savings plans/goals, KPI's, and P&L results
• Partnered with Nestle Distributors driving asset leases, inventory management, sales minimums
• Managed accurate inventories (SAP), Strategic Inbound/Outbound Logistics for cost savings, refurbishment of assets, Maintenance programs extending life & depreciation of assets, and staffing levels and workload for 3 warehouse locations
• Completion of 1,200+ Large Format account audits yearly driving shrink reduction
• Manage DOT & compliance for drivers

Field Supervisor/Account Manager - Merchandiser Connection

(2010-05 - 2014-08)

• Sold/Maintained $750K+ in retail contract labor service/support yearly
• Labor account originated as merchandiser work (Stocking instore deliveries, shelf resets to plan o grams), was able to expand business to warehouse general labor as well
• Responsible for retail business growth, operational budgeting & performance management, Training/compliance, Hiring/Terminating of contract employees (30-70 depending on Season) for Nestle Direct Store Delivery Account
• Forecasting future labor needs and negotiated pricing with Nestle Senior Leaders
• Business reviews with vendor companies showing contractor performance to their equivalent employees. (Labor Hours, Cases Stocked, Stores Serviced, ect)

Associates - Business Management - Wharton County Junior College (2013)