Ryder Moncada
Animal Care & Customer Service Professional | Dog Handling & Training
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About
Dedicated animal care professional with hands-on experience in canine coaching, behavioral training, and facility operations. Proven track record in fast-paced customer-facing environments across events, food service, and retail. Passionate about animal welfare and delivering exceptional client experiences.
Experience
Adventure Guide - Houston Dog Ranch - Katy, TX
(2026-01)
- Lead outdoor adventure experiences for dogs, ensuring safe and enriching environments for all breeds
- Monitor canine behavior and intervene proactively to prevent injury and maintain group harmony
- Communicate daily activity updates and dog progress to pet owners, building trust and retention
Online Grocery Pickup - Instacart Shoppers - Katy, TX
(2023-11)
I select and deliver groceries to customers in a timely and accurate manner. My duties include shopping for items based on customer orders, communicating about substitutions when needed, ensuring quality and freshness of products, and delivering orders safely. My role requires strong time management, attention to detail, and good customer service skills.
- Execute high-volume grocery pickup orders with accuracy, consistently meeting tight fulfillment timelines
- Deliver reliable customer service through precise order handling and real-time substitution decisions
- Maintain organized workflow across multiple simultaneous orders in fast-paced retail environments
Canine Coach - Dogtopia - Houston, TX
(2025-02 - 2025-12)
I am responsible for taking care of dogs that are enrolled in dog daycare. This includes but not limited to:
- Coached and supervised 20+ dogs daily — feeding, bathing, training, and defusing behavioral scuffles
- Conducted Meet & Greet evaluations to assess temperament and ensure safe group integration
- Maintained facility cleanliness and sanitation standards across boarding and daycare areas
Ground Control - Insomniac Events
(2023-10 - 2025-12)
I occasionally work harm reduction in major festivals all around the country. I am responsible for the upkeep and wellbeing of patrons while at said festivals. I also am responsible for handling complications that may arrive during shows (i.e. medical emergencies, lost & found, etc) and have both excellent problem solving and de-escalation techniques.
- Supported large-scale event ground operations for Insomniac Events, ensuring crowd safety and logistics
Artist Relations - Full Grind Entertainment - Houston, TX
(2023-11 - 2024-11)
I am responsible for taking care of artists who are touring. I get anything they may need (i.e. rider) and make sure that the venue is properly set up for said artist. While the artist(s) are in town I am also responsible for their transportation and anything else they may need.
- Managed artist relations and coordination for entertainment events at Full Grind Entertainment
Charity Fundraiser - Mission Breakthrough - Houston, TX
(2023-07 - 2024-01)
I am responsible for memorizing multiple theories and systems for getting donors, collection donations for multiple charities and learning how to run and operate a business.
- Drove charitable fundraising campaigns through direct outreach and donor engagement at Mission Breakthrough
Server - Cyclone Anaya's Mexican Kitchen - Houston, TX
(2022-01 - 2022-08)
I am in charge of taking orders, relaying said orders to the kitchen and ensuring that patrons' food is received and correct.
- Delivered attentive table service in a high-volume Mexican dining environment at Cyclone Anaya's
Security - White Oak Music Hall - Houston, TX
(2021-09 - 2022-03)
I am in charge of maintaining the upkeep of the venue before and after every show and taking customers tickets then helping guide them throughout the concert as needed. I also provide security to any artists that come to our venue and deescalate any issues patrons may have.
- Maintained venue safety and crowd control for live music events at White Oak Music Hall
Barista/Cashier - Starbucks - Katy, TX
(2020-08 - 2021-05)
I'm in charge of making hot and cold beverages at a high speed rate under intense pressure. It's a part time position and I am looking for something Full time. I'm in charge of tasting coffee and other in store products in order to be able to describe them in detail to customers upon request.
- Prepared specialty beverages and managed cash transactions in a fast-paced Starbucks environment
Server/Cashier - Mia's Table - Katy, TX
(2019-10 - 2020-05)
I was responsible for taking customers orders and making sure their visit was as good as it gets! Also in charge of maintaining store front and dealing with any conflicts/issue that could arise.
- Provided guest dining and cashier services with a focus on hospitality at Mia's Table
Sales Associate - Bizarre Bazaar - Katy, TX
(2020-01 - 2020-04)
I was in charge of selling merchandise and attending to customers. Also was in charge of inventory and keeping the store tidy.
- Drove retail sales and delivered personalized product recommendations at Bizarre Bazaar
Education
Katy High School (2015-08 - 2019-05)

