
Cinthya Colin
Customer service professional
Talent
HoustonMember since May 28, 2026
Communication
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Communication
About
Customer-focused and energetic professional with a strong background in hospitality, guest relations, and fast-paced environments. Proven ability to deliver excellent service, build rapport, and ensure high levels of customer satisfaction.
Experience
Waitress at Kirby Ice House (2025-08 – Present)
- Manage large sections in a high-volume, fast-paced environment
- Provide efficient and attentive service to ensure customer satisfaction
- Handle multiple tables while maintaining accuracy and strong communication
Waitress at 713 Music Hall (2025-05 – 2025-05)
- Delivered food and beverage service during high-traffic events
- Maintained professionalism and efficiency in a fast-paced setting
Waitress at Clutch Bar (2021-03 – 2025-03)
- Served food and beverages while managing up to 6 tables per shift
- Provided bottle service and ensured a high-quality guest experience
- Operated POS system for order processing and payments
- Built strong customer relationships through friendly and attentive service
Guest Service Representative at Topgolf (2019-06 – 2021-02)
- Checked in guests using membership system and assigned bays
- Managed waitlists and coordinated guest flow during busy periods
- Gave bay tours and explained game systems to new customers
- Welcomed guests and directed them to reservations and events
- Communicated with guests via phone and text regarding reservations
- Helped ensure smooth daily operations and excellent guest experiences
Hostess at Cyclone Anaya's (2017-02 – 2019-11)
- Greeted and seated guests while managing reservations
- Coordinated seating for large parties and events
- Handled phone calls and to-go orders efficiently
- Maintained organized front-of-house operations
Education
High School Diploma
Skills
Customer service professional

