Rylan Womack
Customer Service Associate
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About
Results-driven and customer-focused professional with over 8 years of experience in sales, customer service, and hospitality, consistently delivering exceptional client experiences while meeting and exceeding performance goals. Proven ability to build lasting customer relationships, identify client needs, and provide tailored solutions in fast-paced, high-volume environments. Recognized for strong communication, active listening, and problem-solving abilities that foster trust, improve customer satisfaction, and drive business growth.
Skilled at balancing multiple priorities while maintaining accuracy, professionalism, and attention to detail under pressure. Experienced in consultative sales, relationship management, conflict resolution, and delivering personalized service that creates long-term customer loyalty. Demonstrated success exceeding sales objectives while maintaining high customer satisfaction through integrity, responsiveness, and a solutions-oriented approach.
Proficient in Microsoft Office Suite, CRM systems, data entry, and customer management software, with the ability to quickly learn new systems and adapt to evolving business needs. Eager to leverage a strong foundation in sales and client service to build a successful career within the insurance or financial services industry, bringing a commitment to ethical service, continuous learning, and helping clients protect what matters most while achieving their financial goals.
Experience
Personal Shopper at Instacart & Doordash (2025-07 – Present)
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Selected high-quality products based on customer preferences and requests.
- Managed multiple orders simultaneously while ensuring timely deliveries.
- Communicated with customers to clarify preferences and resolve issues efficiently.
- Maintained accurate records of order details and customer feedback consistently.
Porter/Maintenance at Garth Brook's Friends In Low Places (2024-09 – 2025-02)
- Provided excellent customer service by addressing guest inquiries and concerns.
- Assisted staff with setup and breakdown of events and equipment.
- Collaborated with team members to ensure smooth workflow during events.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Collaborated with contracted specialists to perform seasonal or specialty tasks.
Barback/Bartender at Jimmy Buffett's Margaritaville (2023-06 – 2024-07)
- Provided excellent customer service while interacting with guests in a friendly manner.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Collaborated with team members to ensure timely service and customer satisfaction.
- Consistently checked inventory levels and communicated needs to management team.
Electrical Sales Associate at The Home Depot (2022-04 – 2023-02)
- Educated customers on product features, benefits, and proper usage techniques.
- Operated point-of-sale system to process transactions and handle customer inquiries.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate/Janitor at Tractor Supply (2021-05 – 2021-12)
- Trained new hires on customer service standards and operational procedures consistently.
- Conducted regular merchandise audits to identify and address stock discrepancies.
- Educated customers on proper care and usage of agricultural equipment and supplies.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
Team Member/Cook at BoJangles (2020-06 – 2021-01)
- Prepared food items following strict safety and quality standards consistently.
- Operated kitchen equipment safely, ensuring compliance with health regulations daily.
- Handled cash transactions accurately while processing customer orders efficiently.
- Assisted team members in training new staff on operational procedures effectively.
- Assured flexibility in role by efficiently transitioning between kitchen stations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Upheld high standards of productivity and quality in operations.
- Collaborated with team members to achieve daily goals.
- Participated in regular training sessions to improve product knowledge and service skills.
- Received, processed, and stocked merchandise in accordance with store policies.
Team Member/Dishwasher at Burger King (2018-12 – 2019-09)
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Upheld high standards of productivity and quality in operations.
- Collaborated with team members to achieve daily goals.
- Participated in regular training sessions to improve product knowledge and service skills.
- Received, processed, and stocked merchandise in accordance with store policies.
Education
High school diploma or GED in Mathematics – LaVergne High School (2016-08 – 2020-02)
