Human Resources & Sales Administrative Assistant
United Foods Corporation, East Brunswick, NJ May 2022 – July 2022
- Directly support senior management team
- Update Company Policy Manual
- Recruit, schedule interviews, background check, and on-board candidates
- Implemented and tracked KPI's for each employee in the company
- Fulfill sales orders, purchase orders, invoices, and bill of ladings for sales management team and 60+ house accounts
- Create and maintain organizational chart, new hire presentation, interview questions, and presentations for CEO
Library Assistant
Monmouth County Library, Manalapan, NJ
January 2022 – May 2022
- Direct contact for circulation support, screening calls, and soliciting library information to patrons
- Organization of all library items according to the DUI decimal system
- Assisted patrons with all library inquiries, policies, and procedures according to Monmouth County standards
- Knowledge of Sirsi information technology to catalog, manipulate, and organize inventory data
Office Administrator/Receptionist
Silicon Valley Bank, New York, NY Sept 2018 – Dec 2020
- Management of facilities and front desk operations
- Supported employees with special ad-hoc projects and client events
- High-volume calendar management, phone screening, and expense reporting
- Daily email correspondence with vendors, building staff, guests, and employees
- Developed and continuously updated seating chart for 150+ employees
- Constructed the New York Office handbook for workplace services
Spa Receptionist/Front Desk Agent
Ocean Place Resort & Spa, Long Branch, NJ
Contemporary-upscale beachfront resort, 256 guest rooms, 12 floors
May 2017 – Jan 2018
- Appointment scheduling, phone screening, cash handling, and guided tours
- Upselling and transactions of hotel services, activities, amenities, spa services and products
- Engaged with guests during check-in, checkout process while maintaining a high level of confidentiality
- Inventory of rooms, guest accounts, receipts, and vouchers
- Concierge services for guests
- Created Opera PMS training manual integrated into training process; trained new hires on Opera
