- HTML - CSS -JIRA -Agile Methodology -VMware
- Zendesk - Basic Knowledge of SQL -Basic IT knowledge -Software Development Life Cycle
-Linux (Hands on Labs from PSU coursework – Linux Imaging / Snort / Windows Imaging / Forensic Analysis w/ Linux Tools)
- Microsoft Office - Windows Migration -Ticketing Systems -Basic Knowledge of Content Management System
-HelpDESK - Windows Support -Hardware Troubleshooting (laptops, computers, epson printers) -Active Directory / Windows Server -Cisco / Router Hands on Lab from PSU Coursework -Application Security / Firewalls
